Store Manager

JD Sports Canada; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

JD Sports Canada is seeking a Store Manager for our Dufferin Mall location. You will lead the store in driving sales, maintaining visual standards, and coaching a team to deliver premium service to customers.

You will schedule staff, optimize inventory, manage e-commerce orders in-store, and work to reduce shrinkage while building a community-focused shopping experience that reflects our brand.

Responsibilities

• Motivate sales team to exceed sales targets on a weekly/monthly basis.
• Maintain store visuals to Merchandising standards.
• Develop a community culture through strong customer rapport and exceptional customer service.
• Set weekly schedules and delegate tasks daily.
• Increase store sales through inventory management, merchandising and growth opportunities.
• Train, manage and oversee end-to-end daily e-commerce sales in-store including processing, picking, packing and shipping orders to customers.
• Decrease store shrinkage by researching inventory discrepancies and solving issues.

Job description

Founded in 1981, JD Sports has grown from a single store in the UK into a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands, with a growing presence across Canada. At JD Sports Canada, our teams are united by a shared passion for sport, music, fashion, and the culture that connects them.

We’re committed to building diverse, inclusive, and high-performing teams who bring energy, individuality, and a genuine passion for our brands to everything they do. Our people are at the heart of the JD experience, from delivering exceptional customer service to creating premium store environments that bring the world’s most authentic brands to life.

The Role:

Our Retail Team is looking for a Store Manager at our Dufferin Mall Location! JD Sports is looking for a Store Manager with an upbeat attitude with a passion for sporting apparel and footwear. The Store Manager is responsible for leading the store in all aspects from driving sales, ensuring the store is up to visual standards set by the Merchandising team, and building and coaching a team to provide best in class service for our customers.

Key Duties/Responsibilities:

• Motivate sales team to exceed sales targets on a weekly/month basis.
• Consistently look for ways to improve in-store strategies while maintaining company standards.
• Develop a community culture through strong customer rapport and exceptional customer service.
• Set weekly schedules and delegate tasks on a daily basis.
• Find ways to increase store sales through effective inventory management, merchandising and continuously seeking opportunities for growth through in-store findings.
• Train, manage and oversee end-to-end daily e-commerce sales in-store which consists of processing, picking, packing and shipping orders direct to customers.
• Decrease store shrinkage by researching inventory discrepancies and problem-solving issues to ensure optimal sales.