Store Manager

Rogers Communications, Inc.; Toronto; On-site; CAD 50,000 - 85,000; Full time

Job summary

A leading company, Rogers Communications, is seeking a Store Manager to drive customer experience and lead a high-performing sales team. This role focuses on operational excellence, coaching, and reaching business objectives while fostering an inclusive workplace. The ideal candidate is adaptable, innovative, and passionate about technology.

Benefits

Health & well-being benefits

Pension plan & employee stock options

Employee discounts

Leadership development programs

Paid volunteering time

Qualifications

• Progressive thinker with desire to innovate.
• Ability to deliver on business plans.
• Leader fostering collaboration.

Responsibilities

• Coach and develop a high-performing sales team.
• Manage store operations adaptable to changing environments.
• Engage and grow customer base through communication.

Skills

Sales Management

Customer Experience

Team Leadership

Communication

Innovation

Job description

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Store Manager

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers' needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, builds careers, and creates an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring this opportunity!

What does it mean to join our Rogers Team?

Our retail team is the heart of our success. We embrace the latest technology and content, and strive to bring that experience to life with our customers. Our Store Managers inspire their team to deliver an exceptional and consistent customer experience.

As a Store Manager, you can expect to:

• Coach, develop, and retain a high-performing sales team focused on customer experience
• Manage and run store operations with an adventurous and innovative spirit adaptable to an ever-changing environment
• Focus on performance to meet and exceed local/regional business objectives
• Engage and grow your customer base through personalized communication and outreach via phone calls and business text messaging
• Invest in employee growth through various world-class development programs
• Participate in community events and outreach efforts to support local small businesses
• Enjoy benefits like flex health plans, RRSP, TFSA, and Pension plans in Canada
• Access mental health and support benefits with 100% coverage
• Benefit from Employee and Family Assistance Programs
• Receive employee discounts up to 50% on Rogers & Fido products and services
• Be part of an inclusive and diverse workplace where everyone can bring their whole selves to work
• Enjoy career growth and development opportunities

What we’re looking for:

• A progressive thinker with a desire to innovate and share impactful ideas
• An ability to deliver on business plans to meet regional and store targets
• A leader who fosters collaboration and inspires teams
• Flexibility to work occasional evenings and weekends (around 40 hours/week)
• You meet the minimum age of majority

After you apply, watch your email

Candidates will need to complete an online assessment. If selected, our recruitment team will contact you to discuss the role further. Successful candidates must pass background checks, including criminal, credit, and ID verification, with possible employment verification depending on the role.

Note: A preferred candidate has been identified, but qualified candidates are encouraged to apply.

For success at Rogers, review our Ground Rules for Your Career @ Rogers here.

To protect our people and assets, a pre-employment background check, including criminal and credit checks, will be conducted.

Schedule: Full-time
Shift: Variable
Length of Contract: 6 Months
Location: 25 The West Mall - Po Box 101, Etobicoke, ON
Travel: Up to 10%

We value diversity and inclusion. We consider all applicants and support candidates with disabilities during the recruitment process. Contact our recruiters to discuss accommodations. For questions, visit our Recruitment Process FAQ.

Posting Notes: Retail

Locations: Etobicoke, ON, CA and Mississauga, ON, CA

Perks & Benefits:

· Health & well-being benefits
· Donation matching
· Paid volunteering time
· Pension plan & employee stock options
· Employee discounts
· Leadership development, mentorship, coaching programs

*Available for full-time and part-time permanent employees, some restrictions apply

Job Segment: Retail Manager, Retail Operations, Store Manager, Equity, Retail, Finance