Store Manager

Steve's Music Store Inc.; Toronto; On-site; CAD 68,000; Full time

Job summary

A leading music store is seeking a full-time Retail Supervisor in Toronto. This role includes managing staff, ensuring customer satisfaction, and achieving sales goals. Candidates should have a college diploma and 2 years of experience in the music retail industry. Competitive salary, benefits, and career development opportunities are offered.

Benefits

Disability insurance

Dental insurance

Extended medical insurance

Qualifications

• 2 years of work experience as a retail supervisor in the music industry.
• Proven ability to meet sales goals and train staff.
• Knowledge of musical instruments and excellent customer service skills.

Responsibilities

• Meet sales goals by training and motivating sales staff.
• Conduct POS sales transactions and assist customers.
• Ensure compliance with policies and high customer satisfaction.

Skills

Customer Service

Team Management

Motivation

Education

College Diploma

Job description

Business address: 415 Queen St W., Toronto, ON M5A 2V5

Job duties:

• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Assemble visual displays to promote products and promotional events
• Report on buying trends, customer needs, profits etc.
• Conduct personnel performance appraisals to assess training needs and build career paths.
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Conduct POS sales transactions, returns and price overrides
• Assist and advise customers in purchasing musical instruments, as well as use and care of merchandise
• Ensure high levels of customers satisfaction through excellent service.
• Assist and advise head office staff in developing strategies to expand store traffic and optimize profitability.

Terms of employment: Full time, permanent

Language of work: English

Wage: $67,275 annual salary (subject to periodic raises)

Benefits package offered: Disability insurance, dental insurance, extended medical insurance

Skills requirements

Education: College Diploma

Work experience: 2 years of work experience as a retail supervisor in the music industry.