Store Manager

QE Home; Surrey; On-site; CAD 45,000 - 55,000; Full time

Job summary

A home decor retailer in Surrey is seeking a passionate Store Manager to oversee operations and drive sales. You will lead and inspire the team, ensuring an exceptional customer experience. The ideal candidate has 3-5 years in retail, excels in team management, and has a strong commitment to creating welcoming environments. This role offers competitive salary and benefits for those working over 28 hours.

Benefits

Extended health and dental benefits

Employee discount program

Referral bonus program

Qualifications

• 3-5 years of retail experience, minimum 3 years in a supervisory capacity.
• A passion for home decor and creating memorable customer experiences.
• Ability to manage schedules and inventory control with accuracy.

Responsibilities

• Oversee all aspects of store operations, including sales performance.
• Coach and mentor team to meet and exceed store goals.
• Ensure visual merchandising standards are executed consistently.

Skills

Retail experience

Team leadership

Customer service

Sales driving

Communication skills

Tools

POS systems

Visual merchandising

Job description

Overview

Salary : $45,000 - $55,000

Come WorkWith Us!

Join QE Homes vibrant retail team and take the lead in shaping the customer experience at one of Canadas most beloved home dcor destinations. As a Store Manager, youll be at the heart of our operations; guiding your team, driving sales, and cultivating a warm, welcoming store environment that reflects our commitment to comfort, style, and quality.

What Youll Be Working On

• Leading and overseeing all aspects of store operations, including sales performance, team development, merchandising, and customer experience.
• Coaching, mentoring, and inspiring your team to meet and exceed individual and store-wide goals.
• Fostering a positive, inclusive, and high-performing work culture rooted in QE Homes values.
• Delivering exceptional customer service and product knowledge while leading by example on the sales floor.
• Ensuring visual merchandising standards are executed consistently and creatively.
• Actively recruiting and consistently seeking out top talent, building and maintaining a strong, high-performing team.
• Leading performance management by setting clear expectations, delivering regular feedback, and holding team members accountable to achieve individual and team success.
• Managing the schedule, budgeting, and inventory control with accuracy and efficiency.
• Monitoring key performance indicators (KPIs) and using insights to drive business growth.
• Upholding health, safety, and loss prevention standards in accordance with company policies and procedures.

The Physical Side of the Role

• Ability to stand for up to 8 hours.
• Ability to lift or carry up to 50 lbs.
• Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs. to fold, stock and build or display merchandise. In addition, you may be required to change beds including moving a mattress to put on a bed skirt.
• Comfortable climbing ladders for merchandising and stock.

What Will Set You Up for Success

• 3-5 years of retail experience; minimum 3 years in a supervisory capacity.
• A passion and previous experience in home dcor, fashion retail, and creating memorable customer experiences.
• Demonstrated success in driving sales and building customer loyalty.
• Ability to lead teams to exceed all sales and profit goals.
• Strong communication and interpersonal skills with a collaborative leadership style.
• Experience with POS systems, visual merchandising, inventory management, and scheduling.
• Excellent organizational and time management skills with attention to detail.
• A hands-on approach to leadership, youre not afraid to jump in and work alongside your team.
• A solution focused mindset with the ability to see obstacles as opportunities.

What Youll Need to Thrive Here

• Enthusiastic, adaptable, and self-motivated.
• Solution-oriented with a customer-first mindset.
• Confident decision-making and problem-solving abilities.
• Passionate about professional development
• for yourself and your team.
• Able to thrive in a fast-paced retail environment while maintaining composure and positivity.
• Open availability including days, evenings, weekends, and holidays.

How We Invest in You

• Competitive salary final compensation based on experience and skills.
• Extended health and dental benefits for those working 28+ hours.
• Employee discount program.
• Employee & Family Assistance Program (EFAP).
• Online training program and leadership development support.
• Receive a free set of sheets upon completing our QE Home University training program.
• Referral bonus program (up to $300).

Lets Grow Together

At QE Home, we value individuality and unique career journeys. If you dont check every box but feel excited about the opportunity, we encourage you to apply. Were committed to making the hiring process accessible and will work with you to accommodate your needs.

About QE Home

QE Home is a proudly Canadian company designing beautiful, affordable bedding and home dcor since 1992. With over 70 stores across the country and a thriving e-commerce presence, were passionate about creating spaces where our customers and team can feel truly at home.