KMS Tools is looking for an experienced retail manager to support our Saskatoon store location. The management position duties include overseeing a team of 20+ employees, assisting in HR and performance management, working closely with regional managers to build sales volume and provide outstanding customer service.
Successful applicants will bring the following:
- Recent retail management experience of at least 3 years of managing teams with more than 20 employees. This includes performance management strategies, basic human resources and recruitment.
- Experience working in a related industry or extensive hobby or product usage experience
- Ability to drive sales and store initiatives while maintaining key performance indicators
- Proficiency with Microsoft, Gsuite and Epicor systems
- A proven ability to be an effective leader either through references or education
- Excellent written and verbal communication skills
- A strong understanding of customer service and the retail environment
- Strong ability to prioritize, plan, and multitask and requires minimal supervision
- A high level of attention to detail and organization
Here's what we offer:
- Opportunities for growth and advancement through education opportunities to support your development
- Extended medical and dental
- Matching RRSP program for full-time employees
- Employee pricing on everything we sell!
- Great work/life balance - we are always closed evenings, Sundays and statutory holidays.
Job Responsibilities:
- Ensure team provides outstanding customer service in a helpful, professional manner
- Position and schedule team appropriately
- Assist with HR, performance management and recruitment
- Develop efficiencies and delegate responsibilities to team members
- Ensure team has excellent product knowledge and department expertise
- Maintain payroll at a branch level
- Monitor revenue, gross profit generation and expenditures to maximize profitability
- Maintain a clean, safe, organized and efficient store, warehouse, parking lot and yard
- Learn and become proficient with our operating system – Prophet 21 – and other various tools including but not limited to: email, web portals, phone systems, etc.
- Continually strive to gain applicable knowledge, attend training events and seminars, etc.
- Assist with any areas of the store as necessary and work special events
- Communicate professionally and accurately with both customers and staff
- Ensure buildings are properly secured at the end of each business day
- Work hard to “get it done” and have fun doing so!
If you are looking for an opportunity to join an exciting growing company in a fast paced industry, please send us a copy of your resume and cover letter. We look forward to hearing from you!