Store Manager

easyhome; Ottawa; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading lease-to-own business in Ottawa is seeking a Store Manager to lead a team towards achieving branch goals. This role entails building customer relationships, driving sales, and ensuring customer satisfaction. The ideal candidate has leadership experience, excellent communication skills, and a sales-oriented mindset. Join a company that values innovation and inclusivity while enjoying competitive benefits and a supportive work environment.

Benefits

RRSP match

Employee discounts

24/7 healthcare access

Customizable benefits package

Paid birthday off

Vacation and personal days

Qualifications

• Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment.
• Excellent communicator who is people and results-oriented, looking to drive sales.
• Experience in training and managing a small team.

Responsibilities

• Create a vision and objective, leading your team to hit branch goals.
• Build superior customer sales experiences by welcoming customers in person and online.
• Educate customers to achieve their financial goals through building their credit.

Skills

Leadership experience

Excellent communication skills

Sales orientation

Training and managing team

Multitasking ability

Job description

Job Description

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work, and recognized among the Best Workplaces for Women, for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.

At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time.

Why work with us?

• Leverage our RRSP match and Employee Share Purchase Plan programs.
• Employee discounts on furniture, electronics, and appliances.
• Access 24 / 7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a customizable package including options for 100% coverage.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
• Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.
• For complete picture of total rewards, please click here.

A day in the life of a Store Manager :

1. Create a vision and objective, leading your team to hit your branch and portfolio goals.
2. Plan schedules, administer timesheets, manage payroll, and other ad hoc administrative duties.
3. Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.
4. Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
5. Educate and empower customers to achieve their financial goals through building their credit.
6. Capitalize on financial cross-sales and add-on products.
7. Build strategic and efficient ways to increase sales and customer satisfaction.
8. Communicate the terms and conditions of our financial products.
9. Review and evaluate prospective loans through financial analysis and other risk assessments.
10. Manage collections activities for all past due financial accounts.
11. Secure all required information to fulfill customer applications for products and services with strong attention to detail.

What we are looking for :

• Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment.
• Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction.
• Experience in training and managing a small team.
• Ability to multitask in a fast-paced environment.
• Able to pass background checks (criminal, employment, and credit).

Diversity, Inclusion, and Equal Opportunity Employment :

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.