Store Manager

Ardene; Northwestern Ontario; On-site; CAD 41,000 - 49,000; Full time

Job summary

A leading fashion retail company seeks a dynamic Store Manager to oversee operations and drive sales in their Thunder Bay location. The ideal candidate will have a strong background in retail management, excellent people development skills, and a commitment to creating a positive shopping experience. Responsibilities include training staff, managing inventory, and ensuring compliance with company policies. This role offers a competitive salary and the opportunity to lead a vibrant team in a fast-paced environment.

Qualifications

• Minimum of 2-3 years retail management experience.
• Experience and/or education in visual merchandising.
• Strong time management and priority-setting skills.

Responsibilities

• Collaborating with the District Supervisor to achieve sales and profit budgets.
• Training store team on company standards and programs.
• Handling customer complaints and resolving them in a timely manner.

Skills

Retail Management

Visual Merchandising

People Development

Time Management

Stress Management

Education

High School Diploma or Equivalent

Job description

Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail – we want to hear from you.

The Role

The Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible for merchandising, customer service, as well as their teams training & development.

The Store Manager must adhere to all company policies and procedures and must be a role model and demonstrate the utmost professionalism and integrity while creating a climate of trust and respect within the team. They must keep an open mind when dealing with customer and employee issues, listen to others and make fair and honest decisions accordingly. The Store Manager monitors performance and takes immediate action on substandard performance. They are able to lead and create an overall positive customer and employee experience.

Responsibilities Include :

• Collaborating with the District Supervisor to develop and implement strategies to achieve the store’s sales and profit budgets.
• Training store team (current employees and new hires) on company standards and programs in accordance with the employee manual.
• Taking action with the support of the District Supervisor on low performance and resolving conflicts.
• Recruiting and retraining talent by motivating their team and recognizing good performance.
• Conducting administrative and operational duties as required.
• Performing opening and closing procedures as per operational guidelines.
• Ensuring health and safety standards are adhered to.
• Preparing and managing employee weekly schedule.
• Handling customer complaints and resolving them in a timely manner.
• Comply with all head office requests regarding store operations.
• Processing and managing all incoming merchandising shipments.
• Handling all returns to head office as required.
• Comply with policy and regulations as per the company’s employee manual.
• Processing cash / credit / debit purchases at the register.

Qualifications :

• Minimum of 2-3 years retail management experience
• High school diploma or equivalent
• Experience and / or education in visual merchandising
• Solid business acumen
• Proven people development skills and ability to assess talent
• Strong time management and priority-setting skills
• Ability to manage stress in a fast-pace environment
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements :

• Ability to stand for extended periods and climb a ladder;
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements :

• Days, evenings and weekends.

The average wage for this position is $19.80 per hour.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.