Store Manager

goeasy Ltd.; Northwestern Ontario; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in Canada's lease-to-own market is seeking a Store Manager to drive growth and enhance customer experiences. In this role, you will lead daily operations, ensuring optimal sales transactions and cultivating a positive team environment. Comprehensive training and a strong benefits package will support your success in this dynamic position.

Benefits

Monthly incentive plans

Extended healthcare coverage

Employee discounts on goods

Tuition Assistance Program

Opportunities for awards and recognition

Qualifications

• Experience in a leadership role, preferably in sales.
• Excellent communicator focused on results.
• Ability to lift 50+ pounds and move home goods.

Responsibilities

• Drive retail store growth and manage daily operations.
• Build superior customer experiences and engage effectively.
• Oversee accounts receivables and ensure operational effectiveness.

Skills

Leadership

Communication

Customer Satisfaction

Job description

If you are looking to join one of Canada’s fastest-growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.

As a Store Manager, you will maximize store profitability through overseeing all day-to-day operations of sales, collections, and product delivery by leading your team through coaching and training.

No experience, but enjoy helping people develop their potential? We offer comprehensive training programs to equip you with the tools needed for success.

What’s In It For You

Benefits and Perks package which goes beyond your base salary:

• Financial
• Monthly incentive plans
• RRSP and Employee Share Purchase Plan matching

• Health & Lifestyle
• Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
• 5 personal days, company-paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days

• Perks
• Perkopolis employee discount program
• Employee discounts on furniture, electronics, and appliances
• easyloans – employees have access to loans at lower interest rates
• Tuition Assistance Program

• Recognition
• Opportunities for monthly, quarterly, and annual awards
• President’s Trip – week-long dream vacations for top performers
• Leadership development programs – over 70% internal promotion rate!

What You Will Do

• Own and drive retail store growth by ensuring every sale transaction is optimal for both the customer and their retail business
• Build superior customer sales experiences by welcoming and engaging customers
• Be a strong brand ambassador through knowledge and understanding of our business, to be considered a subject-matter-expert during sales opportunities
• Manage retail operations by managing customer accounts, collection activities, and the merchandising and maintenance of the store
• Deliver best-in-class service when supporting the delivery of our products to customers' homes
• Manage accounts receivables by monitoring overdue accounts on a weekly basis
• Ensure retail operational effectiveness by overseeing all collection items for the store and ensure all retrieved sales items are cleaned, refurbished, and repaired at the retail store in a timely manner

Who You Are As The Successful Candidate

• Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
• Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
• Compassionate and operate with integrity on every sale – will care deeply for our customers!
• Full class driver’s license with a driver’s abstract in good standing
• Ability to lift 50+ pounds and move home goods
• Able to pass background checks (criminal, employment, and credit)

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard, and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process, and we will work with you to address your needs.