Store Manager

Bumper-to-Bumper; New Glasgow; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Benefits and employee assistance

Pension plan contribution

Insurance coverage

Employee discounts

Career development opportunities

Dynamic work environment

Job summary

Bumper to Bumper in New Glasgow, NS seeks a Store Manager to lead our automotive parts distribution team. You will drive daily operations, coach staff, manage inventory, and deliver outstanding customer service while meeting financial targets.

You will plan budgets, analyze reports, coordinate promotions and staffing, and ensure safety and housekeeping. A proven store leadership track record, P&L accountability, and MS Office proficiency are required.

Qualifications

• Previous Store Management experience.
• General business acumen, including P&L understanding.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Valid driver’s license.

Responsibilities

• Strategic planning and execution to enhance profitability, productivity and efficiency of the store including resource planning, budget development and managing efficiencies.
• Increase business by developing and enhancing relationships with new and existing customers.
• Responsible for P&L, profitable sales growth and attaining store monthly, quarterly and annual performance objectives and continually identify and implement improvements to improve productivity and profitability.
• Liase with internal departments supporting promotions, regional sales teams, flyers, SPIFFs, planograms, sponsorships and marketing campaigns.
• Maintain service levels, handle customer complaints and call on customers as required.
• Complete monthly internal store audits and participate in leadership audits of stores.
• Determine staffing requirements and manage payroll costs.
• Maintain inventory controls to minimize shrinkage.
• Identify process improvements and efficiency enhancements.
• Coordinate facility maintenance, SOPs, security and distribution of goods.
• Ensure housekeeping, branding, merchandising, safety and environmental compliance.
• Provide support for Accounts Receivable collections for store customers.
• Lead and manage a high performing team including recruiting, onboarding, training, and performance management.

Skills

Store Management experience

P&L understanding

Team leadership

Customer service

Budgeting

Tools

Microsoft Office

Job description

We are looking for someone seeking exciting new opportunities as Store Manager for our thriving team in New Glasgow, NS. The successful person will be an energetic, customer focused, self-starter who has experience in the automotive aftermarket parts industry.What we can offer you:A competitive salary.Comprehensive benefits and employee assistance program accessible.A generous employer contribution to the pension plan.Complete insurance coverage.Employee discounts on automotive products.Career development opportunities.Work in a dynamic work environment you’ll be able to expand your skills.Your Daily Contribution & Impact:At Bumper to Bumper, we offer challenging and rewarding career opportunities and are proud to be Canada’s leader in the distribution of automotive parts, tools and equipment to the automotive aftermarket. Our culture is built on professional excellence, collaboration, innovation, and entrepreneurialism. We provide the tools and opportunities to help our people develop to their full potential.Your role is important:You will be accountable for the overall direction, planning and execution of all store related activities including financial results, customer satisfaction, safety, and employee engagement. You will coach, mentor, train and retain a knowledgeable team of people while providing excellent customer service by ensuring customer needs are met, complaints are resolved and service is quick and efficient.Your main responsibilities:Strategic planning and execution to enhance the profitability, productivity and efficiency of the store including resource planning, budget development and managing efficienciesIncrease business by developing and enhancing relationships with new and existing customersResponsible for P&L, profitable sales growth and attaining store monthly, quarterly and annual performance objectives and continually identify and implement improvements to improve productivity and profitability; Analyze daily and weekly reports to identify issues, find resolution to problems, ensures improvement plans are developed and executed.Liase with all internal departments in supporting promotions, regional sales teams, flyers, SPIFFs, planograms, sponsorships and all key marketing campaignsMaintain service level requirements to customers, handle customer complaints effectively and call on customers as requiredComplete monthly internal store audits and participate in senior leadership audits of stores.Determine staffing requirements based on store needs. Identify opportunities to improve staffing utilization and manage overall payroll costsMaintain strict inventory controls (including cycle and full inventory counts) on all product movements inbound and outbound to minimize product shrinkageContinually identify and implement process improvements and efficiency enhancements to improve productivity levels and profitabilityCoordinate facility maintenance, execution of standard operating procedures, security and distribution of goodsEnsure housekeeping, branding, product merchandising, cleanliness, safety, health and environmental compliance is included as part of everyday activitiesProviding support for the collection of Accounts Receivables of their store’s customersLead and manage a high performing team, including recruiting, hiring, on boarding, training, motivating, recognizing, and managing performanceCoach, mentor, train and retain a knowledgeable teamEnsure compliance with provincial legislation and all established company policies and proceduresSell and support a diversified line of products via phone, fax, email and over-the-counter, promoting Private Brands and eCommerce channels whenever possible.Develops relevant industry expertise to understand local market trends, customer opportunities, competition and build strong community relationships.Schedule workforce to ensure business and customer needs are metExpertise & Essential Skills:Previous Store Management experienceGeneral business acumen, including understanding of P&Ls, key drivers and reportsProficiency in Microsoft Office – Word, Excel, Outlook, PowerPointA valid driver’s licenseLocation : 980 East River Road, New Glasgow, NS, B2H 5E7Why Bumper to Bumper?Bumper to Bumper is more than just a network of auto parts stores and repair shops; it’s Uni-Select’s flagship brand, bringing together experts who share the same commitment to providing quality parts, tools, and services.With over 190 Bumper to Bumper stores and over 110 Bumper to Bumper Auto Service shops across Canada, we provide a turnkey trusted program, offering complete support, a strong brand image, and a dynamic go-to-market strategy.Our extensive inventory features over 500,000 products, sourced from 350+ suppliers, including top national brands and private-label products, covering most makes and models on the road today. As skilled professionals, we understand the importance of trust and reliability. That’s why we offer training on the latest technologies, including our EVE - Electric Vehicle Expert program, ensuring our partners stay at the forefront of the industry.At Bumper to Bumper, we stand for the right to repair and fight against obsolescence. We’re committed to keeping cars on the road longer, believing that if something can be repaired, it should be! Long live your car!