Store Manager

Alimentation Couche-Tard inc.; Mount Pearl; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading retail company is seeking a dedicated Store Manager for their Mount Pearl location. The ideal candidate will supervise a team of staff, ensure excellent customer service, and manage store operations effectively. Candidates should possess retail experience and demonstrate strong leadership and communication skills.

Benefits

Diversity and inclusion encouraged

Accommodations available upon request

Qualifications

• 1-2 years retail experience preferred.
• Bilingual English proficiency.
• Valid driver’s license and reliable transportation.

Responsibilities

• Supervises two or more full-time employees.
• Conducts performance reviews and ensures staff training.
• Analyzes sales and expenses to maximize profits.

Skills

Leadership

Communication

Customer Service

Education

High school diploma or equivalent

Job description

Eastern Canada - Region 54 - Market 408: 22 Commonwealth Ave, Mount Pearl, Newfoundland and Labrador A1N 1W6

ESSENTIAL DUTIES:

The position includes, but is not limited to, the following essential job duties, responsibilities, and requirements:

Leadership and Management: Supervises 2 or more full-time employees, including Assistant Managers, Lead Representatives, and Customer Service Representatives. Responsible for recruiting, hiring, training, and developing staff to ensure excellent customer service. Manages store organization, cleanliness, stocking, and overall store standards. Maintains professional relationships with staff and supervisors. Schedules staff in accordance with company guidelines to optimize customer service and store image. Implements non-discriminatory management practices in hiring, training, and employee relations.

Store Relationships: Builds positive relationships with suppliers, promotes excellent customer service, and resolves complaints professionally. Maintains regular onsite presence and promotes a safe, positive community image.

Training and Development: Conducts ongoing performance reviews and provides feedback. Ensures staff are trained on customer service, store standards, safety, and cash handling. Monitors training completion and mentors employees.

Communications: Ensures effective communication with staff through meetings and updates.

Organizing and Planning: Develops action plans to meet store objectives. Manages store files, reports, merchandise displays, and signage. Ensures accurate and timely reporting.

Financial: Analyzes sales and expenses to maximize profits. Manages budgets, monitors margins, safeguards cash, and reports discrepancies to District Manager.

JOB REQUIREMENTS:

• High school diploma or equivalent plus 1-2 years retail experience preferred.
• Ability to supervise staff and equipment, and use store computer systems.
• Valid driver’s license and reliable transportation.
• Open availability and bilingual English proficiency.
• Ability to perform physical tasks and operate a vehicle.

PHYSICAL REQUIREMENTS:

• Work at least 50 hours/week, including weekends and holidays.
• Work in various temperatures, lift up to 50 pounds, and perform physical activities such as bending, reaching, and standing.

WORK ENVIRONMENT:

• Primarily indoor work, with outdoor tasks like cleaning and stocking.
• Exposure to temperature extremes and noise.
• Work independently with minimal supervision.

JOB DESCRIPTION ACKNOWLEDGMENT

This description provides a general overview and may be revised as needed. Employment is at-will, and this does not constitute a contract. Circle K values diversity and inclusion, encouraging applications from all qualified candidates. Accommodations available upon request.