Store Manager

The Brick; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking a Store Manager for its Mississauga North location. The ideal candidate will create a productive work environment, ensure excellent customer service, and promote teamwork. This role offers competitive compensation, a comprehensive benefits package, and opportunities for career advancement.

Benefits

Flexible benefits package, including health and dental

Competitive remuneration

Career progression potential

Employee discounts

Dynamic environment for leadership showcase

Qualifications

• Minimum 3 years of retail sales and/or customer service experience.
• 2 or more years of retail supervisory or management experience.
• Proven track record in sales, customer service, operations, and merchandising.

Responsibilities

• Maintain excellence in store merchandising and customer service.
• Hold daily sales meetings and develop staff through performance evaluations.
• Handle escalated customer service issues to ensure satisfaction.

Skills

Interpersonal skills

Communication skills

Problem solving

Negotiating skills

Time management

Education

High school diploma or equivalent

Post-secondary education

Tools

Retail systems knowledge

Job description

Is this job for you?

Do you believe in putting the customer first?

Are you a team player and do you have an incredible sense of leadership?

Are you motivated by achievement goals?

The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

WE HAVE AN EXCITING OPPORTUNITY!

There’s a great opportunity in the Ontario West Region for the Store Manager position in our Mississauga North location. If you are passionate about creating the ultimate customer experience and maintaining a positive/productive work environment with a really great team...WE WANT YOU!

Responsibilities

• Maintain excellence in store merchandising, detail and customer service
• Understand, implement, maintain and ensure compliance with all Brick Group policies and procedures
• Increase the store’s Average Sales, Closing Ratio and Return on Customer (ROC) while controlling expenses
• Implement all sales and operations programs
• Schedule staff for optimum coverage levels
• Hold daily trigger talks and sales meetings
• Develop staff through goal setting, coaching and performance evaluations
• Organize and plan promotions and marketing events
• Handle escalated customer service issues and offer solutions; ensure 100% customer satisfaction
• Promote teamwork within all departments
• Maintain store inventory levels and accuracy
• Control and reporting of Accounts Receivable and Accounts Payable
• Community involvement

Qualifications

• High school diploma or equivalent; post-secondary education an asset
• Minimum 3 years retail sales and/or customer service experience
• 2 or more years retail supervisory or management experience
• Proven track record in sales, customer service, operations and merchandising
• Exceptional interpersonal and communication skills, both verbal and written
• Proven leadership skills
• Highly developed problem solving skills
• Excellent negotiating and closing skills
• Working knowledge of retail systems
• Good time management skills and work ethic
• The desire to promote an extreme level of excellence and pride in customer service and store detail
• Flexibility to work shifts, including evenings and weekends, as required

Why The Brick?

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now

If you’d like to apply for this role, please contact our recruitment team at [e-mail]

Attach your CV and tell us why you would be a great fit at The Brick!

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [e-mail]