Store Manager

Jack & Jones AB; Markham; On-site; CAD 70,000 - 96,000; Full time

Job summary

A renowned fashion retailer is seeking a Store Manager for their Markville location in Markham, Ontario. The ideal candidate will have 2-5 years of store management experience, preferably in fashion. Responsibilities include leading a team, ensuring excellent customer service, and maintaining operational excellence. This full-time position offers competitive benefits, including a significant employee discount and bonus opportunities.

Benefits

50% employee discount

Monthly bonus program

3 weeks vacation

Insurance & benefits plan

Leadership training programs

Flexible work schedule

Qualifications

• 2-5 years’ experience in store management, ideally in the fashion industry.
• Experience in maintaining operational excellence in retail stores.
• Proven leadership skills in the recruitment and development of talent.
• Excellent communication skills in English, written and spoken.

Responsibilities

• Evaluate, support, train and coach team members.
• Partner with the District Manager in managing performance.
• Ensure every customer feels confident and connected.
• Be present on the floor selling and coaching.

Skills

Customer service

Visual merchandising

Leadership

Adaptability

Business acumen

Job description

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Position : Store Manager, JACK & JONES

Reports to : District Manager

Location : CF Markville, Markham, Ontario

At JACK&JONES, we move fast and lead with purpose — every day is dynamic, and no two are the same. As a Store Manager, you're not just running a store — you're driving a culture. You’re a leader, a coach, and the heartbeat of the customer and team experience. You set the tone, empower your team, and ensure every customer walks out feeling confident, inspired, and connected to our brand.

What we offer :

• Always have an incredible sense of style with our 50% employee discount in store and online for you and your family.
• Participate in a monthly bonus program of between $ 200 - $ 1400 to be won (depending on store volume).
• 3 weeks vacation upon hire, 5 personal days, insurance & benefits plan.
• Leadership training and development programs.
• Fun work environment – work with a great team that supports you and your development.
• Flexible work schedule / hours.

Being a STORE MANAGER, is

Regularly evaluating, supporting, training and coaching the members of your team on product, styling, selling techniques and operating procedures.

Partner with your District Manager in documenting conversations, creating performance improvement plans and managing corrective action processes.

Strong in customer service, visual merchandising, adaptability, quick decision-making, business acumen, and leads by example.

Developing in-store talent and future leaders by looking internally to promote teammates.

Be present on the floor selling and coaching, ensuring profitability, and supporting team development.

Performing store opening and closing procedures in alignment with company procedures.

Ensuring all products and displays are merchandised effectively to maximize sales and profitability.

What it takes :

2-5 years’ experience in store management, ideally in the fashion industry.

Experience in maintaining operational excellence in retail stores (analyzing KPIs, scheduling, inventory management, etc.).

Proven leadership skills in the recruitment and development of talent and mentoring team members.

Excellent communication skills in English, written and spoken.

Experience in visual merchandising, an asset.

About Jack & Jones

JACK & JONES is high-quality fashion for young men. Founded in 1990, JACK & JONES is now the largest business unit within BESTSELLER and is, with its 1000+ stores, the biggest menswear retailer in Europe. With jeans as the core business, JACK & JONES enriches the heritage of authentic jeanswear by respecting history and focusing on innovative treatments and designs.

JACK & JONES covers the many facets of a young man’s wardrobe. From his playful youth to his need for timeless classics, the brand brings in a world of brotherhood, fun, and good vibes in all its designs. And since 2017, JACK & JONES has expanded its brand portfolio with JACK & JONES PLUS, JACK & JONES JUNIOR, and JJXX.

JACK & JONES is part of the worldwide fashion company BESTSELLER. For more information, please go to www.jackjones.com or www.bestseller.com.

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Sales and Customer Service

Industries

Retail Apparel and Fashion

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