Store Manager

JD Sports Canada; London; On-site; CAD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Training & development

Job summary

JD Sports Canada is seeking a Store Manager for our CF Masonville Place location. You will lead the store, drive sales, maintain visual standards, and coach a team to deliver best-in-class service for customers.

The role requires a passion for fashion, sportswear, and footwear, with strong leadership, scheduling, and payroll responsibilities. A dynamic, performance-driven environment offers growth within a fast-growing retail brand.

Qualifications

• 5+ years of retail management experience.
• Strong background in leadership and building teams.
• Comfortable and confident in making business-critical decisions.
• Must be a fashion, sportswear or footwear enthusiast.
• Must be able to multitask & manage time independently.
• Strong analytical and problem-solving skills a must.
• Experience in data analysis and building Excel reports.
• Excellent verbal and written communication skills.

Responsibilities

• Motivate sales team to exceed sales targets on a weekly/monthly basis.
• Develop and coach a team to provide best in class service for customers.
• Set weekly schedules and delegate tasks on a daily basis.
• Increase store sales through inventory management, merchandising and growth opportunities.
• Oversee end-to-end daily e-commerce sales in-store (processing, picking, packing, shipping).
• Minimize shrinkage by investigating inventory discrepancies and solving issues.
• Manage weekly bank deposits and store expenses.
• Build a talent pipeline to develop leaders at the store.

Skills

Retail management

Leadership

Data analysis

Time management

Communication

Multitasking

Problem solving

MS Office

Tools

Excel

MS Office

Job description

Founded in 1981, JD Sports has grown from a single store in the UK into a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands, with a growing presence across Canada. At JD Sports Canada, our teams are united by a shared passion for sport, music, fashion, and the culture that connects them.

We’re committed to building diverse, inclusive, and high-performing teams who bring energy, individuality, and a genuine passion for our brands to everything they do. Our people are at the heart of the JD experience, from delivering exceptional customer service to creating premium store environments that bring the world’s most authentic brands to life.

The Role:

Our Retail Team is looking for a Store Manager at our CF Masonville Place Location! JD Sports is looking for a Store Manager with an upbeat attitude with a passion for sporting apparel and footwear. The Store Manager is responsible for leading the store in all aspects from driving sales, ensuring the store is up to visual standards set by the Merchandising team, and building and coaching a team to provide best in class service for our customers.

Key Duties/Responsibilities:

• Motivate sales team to exceed sales targets on a weekly/month basis.
• Consistently look for ways to improve in-store strategies while maintaining company standards.
• Develop a community culture through strong customer rapport and exceptional customer service.
• Set weekly schedules and delegate tasks on a daily basis.
• Find ways to increase store sales through effective inventory management, merchandising and continuously seeking opportunities for growth through in-store findings.
• Train, manage and oversee end-to-end daily e-commerce sales in-store which consists of processing, picking, packing and shipping orders direct to customers.
• Decrease store shrinkage by researching inventory discrepancies and problem-solving issues to ensure optimal sales.
• Responsible for weekly Bank Deposits and managing store expenses.
• Building a talent pipeline to develop top talent into leaders at the store.
• Stay up to date with new releases and upcoming product and ensuring the team is also informed.
• Work with HR team to ensure all positions at the store are filled.
• Train all new or newly promoted staff on their role and responsibilities.
• Responsible for biweekly payroll submissions for their store’s team.
• Responsible for ensuring the visual presentation is up to the standard set by the Merchandise team.
• Responsible for hosting local events and initiatives while ensuring company standards are met.

Skills/Experience/Knowledge needed:

• 5+ years of retail management experience.
• Strong background in leadership and building teams.
• Comfortable and confident in making business-critical decisions.
• Must be a fashion, sportswear or footwear enthusiast.
• Must be able to multitask & manage time independently.
• Strong analytical and problem-solving skills a must.
• Experience in data analysis and building Excel reports.
• Excellent verbal and written communication skills.
• Proactive and goal-oriented individual.
• Strong proficiency in IOS based programs and products.
• Strong proficiency in Excel & other MS Office programs.

What We Offer

• Competitive pay
• Performance-driven culture with growth opportunities
• Training and development in both sales and operations
• Opportunity to progress within a fast-growing retail environment
• Extended health, dental, vision, professional services (RMT, Chiropractor, Physiotherapist, etc.) coverage (For Full-Time employees)

Our Values

• Competitive
• Responsibility
• Integrity

We believe in extending our entrepreneurial and competitive spirit beyond financial performance to making the world around us a better place. We always strive to do the right thing for our colleagues, our customers, and our communities.

At JD Sports Canada, we believe our strength comes from the diversity of our people, perspectives, and experiences. We are committed to creating an inclusive, equitable, and accessible workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. As an equal opportunity employer, we welcome applications from all qualified candidates and are committed to ensuring a fair and inclusive recruitment process. If you require an accommodation at any stage of the hiring process, please let us know—we are happy to work with you to ensure you have the support you need to participate fully.