Store Manager

Randstad Canada; Laval; On-site; CAD 60,000 - 79,000; Full time

Job summary

A leading tea and accessories company in Laval, Quebec is seeking a Store Manager to oversee daily operations and ensure exceptional customer service. The successful candidate will have at least 3 years of leadership experience in retail or customer service, with a proven track record in improving sales performance. This permanent position offers a competitive salary between CAD 60K–79K plus bonuses based on sales performance, and benefits including a vibrant work atmosphere.

Benefits

Permanent position

Competitive starting salary

Sales bonuses

Social benefits

Accessible by public transit

Large free parking lot

Qualifications

• At least 3 years' experience in a leadership role in sales, retail or customer service.
• Experience in managing high-volume retail outlets.
• A friendly and dynamic personality.

Responsibilities

• Supervise and delegate tasks to ensure the smooth running of the boutique and meet deadlines.
• Ensure that the team achieves its sales targets.
• Control costs such as labor, supplies and inventory.

Skills

Leadership in retail

Sales performance improvement

Customer service

Team training and development

Bilingual French-English

Tools

Microsoft Office suite

Job description

Overview

Are you looking for a leadership role that combines your passion for retail, your dedication to customer service and your desire to grow professionally?

For our boutique, a leader in the world of tea and tea accessories, we\'re looking for a store manager. Your responsibilities will include overseeing daily operations and meeting sales targets. Most importantly, you will provide exceptional customer service by guiding customers through our selection of products and helping them discover their new favorite. If you\'re ready to take on a new challenge and develop your career, apply today!

This is a permanent position. Starting salary between 60 and 79K + bonus depending on sales.

Benefits

• Permanent position
• Competitive starting salary
• Bonus $$
• Social benefits
• Incomparable work atmosphere
• Accessible by public transit
• Large free parking lot

Responsibilities

• Supervise and delegate tasks to ensure the smooth running of the boutique and meet deadlines.
• Ensure that the team achieves its sales targets.
• Control costs such as labor, supplies and inventory.
• Coach and develop the team
• Provide regular feedback and coaching
• Foster a constructive and pleasant atmosphere
• Ensure high quality customer service
• Inform customers about different products and accessories
• Respect safety and hygiene standards by following safe food handling principles and internal guidelines for beverage preparation and workplace safety
• Establish links with local businesses and participate in local events to make the company a community contributor

Qualifications

• At least 3 years\' experience in a leadership role in sales, retail or customer service
• Experience in managing high-volume retail outlets
• A friendly and dynamic personality
• Proven track record in improving sales performance
• Experience in training or developing a team
• Proficiency in Microsoft Office suite
• Ability to work in a fast-paced environment
• Proactivity and ability to coach and teach others
• Excellent communication skills
• Bilingual French-English (an asset)

How to apply

Summary: Are you interested in this position? Send your resume to [e-mail], mentioning the job title: Store Manager. If you have any questions, don\'t hesitate to call or text at 418 564 4067.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are dedicated to equity, diversity and inclusion within the workplace, including accessibility needs during the employment lifecycle. Applicants should identify any accommodation requirements by emailing [e-mail] to ensure full participation in the interview process.