Store Manager

Dollarama; Greater Sudbury; On-site; CAD 45,000 - 60,000; Full time

Job summary

Dollarama is seeking a Store Manager to oversee daily retail operations while ensuring compliance with company policies. The role involves managing staff performance, merchandising, and providing exceptional customer service. Join a team that offers professional development opportunities and competitive compensation.

Benefits

Competitive compensation and benefits package

Company matched pension plan

Tailor-made training program

Opportunity for career development

Qualifications

• Minimum of two years’ experience in retail.
• Two years in a team management position.
• Open availability (day, evening, weekend) required.

Responsibilities

• Oversee all store operations and compliance with policies.
• Lead and develop store staff to achieve performance goals.
• Manage hiring and performance feedback processes.

Skills

Communication

Problem-Solving

Leadership

Team Management

Multitasking

Job description

The Store Manager has a key role at Dollarama, managing and overseeing the daily retail store operation which includes day-to-day operations, visual merchandizing activities, performance management, recruitment and training of new employees, scheduling and inventory management. The Store Manager also ensures that the standards of the store are in line with company guidelines and best practices

Why join our team?

• Stimulating and diverse working environment;
• Competitive compensation, bonus plan and benefits package;
• Company matched pension plan;
• Tailor-made training program and integration process; and
• Opportunity to continue to develop retail and management skills and pursue a career within the company.

Daily tasks (but not limited to):

• Overseeing all store operations and ensuring compliance with company policies and strategies.
• Leading, motivating, and developing store staff to achieve performance goals.
• Helping with store merchandizing, shelf stocking and boxing and unboxing daily shipments.
• Delivering exceptional customer service and resolving complex issues.
• Implementing and maintaining visual merchandizing standards based on company strategy.
• Ensuring store safety and cleanliness standards are maintained.
• Performing cash management, store opening and closing duties as needed.
• Providing employee performance feedback as needed.
• Assigning tasks to the team.
• Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken.
• Responsible for the hiring and performance management process.

What do you need to succeed?

• Minimum of two (2) years’ experience in the retail industry
• Minimum of two (2) year experience in a team management position
• Open availability required (day, evening, weekend)
• Excellent communication and decision-making capabilities
• Proven leadership and team management skills
• Strong problem-solving abilities
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment