Store Manager

Rogers Communications, Inc.; Golden Horseshoe; On-site; CAD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Store Manager, where you will lead a dynamic team to deliver exceptional customer experiences. This role offers the opportunity to inspire your team, manage store operations, and engage with the community. With a focus on personal growth and development, you will enjoy benefits such as flexible health plans, generous employee discounts, and opportunities for career advancement. If you're passionate about technology and thrive in a supportive environment, this is the perfect opportunity for you!

Benefits

Health & well-being benefits

Donation matching

Paid volunteering time

Wealth accumulation options

Generous employee discounts

Leadership development programs

Qualifications

• Proven experience in retail management and customer service.
• Ability to coach and develop a high-performing sales team.

Responsibilities

• Manage store operations and ensure exceptional customer experience.
• Engage customers through personalized communication and outreach.

Skills

Team Leadership

Customer Service

Sales Management

Communication Skills

Flexibility

Education

High School Diploma

Bachelor's Degree (Preferred)

Job description

Select how often (in days) to receive an alert:

Store Manager

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers' needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, builds careers, and creates an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What does it mean to join our Rogers Team?

Our retail team is the core of our success. We embrace the latest technology and content, striving to bring that experience to life with our customers. Our Store Managers inspire their teams to deliver an exceptional and consistent customer experience.

As a Store Manager, you can expect to:

• Coach, develop, and retain a high-performing sales team focused on customer experience
• Manage and run store operations with an adventurous and innovative spirit adaptable to an ever-changing environment
• Focus on performance to meet and exceed local/regional business objectives
• Engage and grow your customer base through personalized communication and outreach via phone calls and business text messaging
• Invest in employee growth through various world-class development programs
• Participate in community events and outreach to support local small businesses
• Enjoy benefits including flexible health plans, RRSP, TFSA, and Pension plans in Canada
• Access mental health and support benefits with 100% coverage
• Utilize Employee and Family Assistance Program benefits
• Receive employee discounts of up to 50% on Rogers & Fido products and services
• Be part of an inclusive and diverse workplace where all team members can bring their whole selves to work
• Opportunities for career growth and development

What we’re looking for:

• A progressive thinker eager to innovate and share impactful ideas
• An ability to deliver on business plans to meet regional and store targets
• A leader who fosters collaboration and inspires teams
• Flexibility to work a schedule that includes occasional evenings and weekends (up to 40 hours/week)
• You meet the minimum age of majority

After you apply, watch your email

Candidates will complete an online assessment. If selected to proceed, our recruitment team will contact you to discuss the position further. Successful candidates will need to provide consent for and pass background checks.

Although a preferred candidate has been identified, we encourage qualified candidates to apply.

Review our internal hiring rules athere to understand our ground rules and requirements.

Pre-employment background checks are required to protect our people, brand, and assets. All candidates must clear criminal background checks, and depending on the role, credit checks and driver’s abstracts may be required.

Schedule: Full time
Shift: Variable
Length of Contract: Not applicable (Regular position)
Work Location: 25 The West Mall - Po Box 101 (5339), Etobicoke, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Requisition ID: 317325

At Rogers, diversity and inclusion are fundamental. We consider all applicants and support candidates experiencing disabilities throughout the recruitment process. Please contact our recruiters to discuss accommodations.

For questions, visit our Recruitment Process FAQ.

Posting Notes: Retail

Locations: Etobicoke, ON, CA and Mississauga, ON, CA

Benefits & Perks of being a Rogers team member:

· Health & well-being benefits
· Donation matching
· Paid volunteering time
· Wealth accumulation options including pension and stock options
· Generous employee discounts
· Leadership development, mentorship, and coaching programs

*Available for full-time and part-time permanent employees, some restrictions apply

Job Segment: Retail Manager, Retail Operations, Store Manager, Manager, Retail, Management