Store Manager

Job Title: Store Manager - Durham Region, Ontario

Do you have a passion for business and an artistic flair? Are you a driven, inspirational mentor striving for success? Come join our growing team at Style Happy and Chatters!

Our company is all about creating positive energy through the power of hair. We offer diverse opportunities to follow your interests and passions, with full support from management and your team members. We want your experience to be rewarding and fun, and for you to feel authentic at work. Join us and help make a difference!

About the Role

We’re looking for a confident, people-oriented Store Manager who can multitask and keep things running smoothly in our busy salon environment.

What You Bring to Chatters

• Enthusiasm for all things beauty
• At least 5 years of experience in a retail leadership role, including sales performance, operations management, and inventory management
• Previous salon experience is a great asset
• Ability to build rapport with guests and team, with an understanding that “Experience is Everything”
• Flexibility, self-motivation, and excellent communication skills
• Superior time management skills—delivering on time and within budget
• Knowledge of computer systems like POS, Excel, PowerPoint, Word, and Gmail
• Aspiring to inspire others and be your own success story
• Availability for day, evening, and weekend shifts
• Problem-solving skills; responsible and reliable

Key Responsibilities

• Manage retail operations effectively
• Analyze and improve systems and processes
• Oversee guest appointments with a friendly attitude
• Coach and train sales team to meet store sales targets
• Maintain a clean, well-stocked, and merchandised salon
• Be the product knowledge expert, overseeing inventory, ordering, and pricing
• Monitor budgets, payroll, scheduling, and costs
• Create a welcoming environment for guests and staff

What We Offer

• Competitive salary
• Discounted products and salon services
• Free in-salon, regional, and national education opportunities
• Sales incentives
• Medical and dental benefits
• Employer RRSP contributions
• Opportunities for growth and development

We value diversity, equity, and inclusion, and are committed to accessible environments for all colleagues, candidates, and customers. Accommodation requests can be made at any stage of employment.

Learn more about us at https://www.chatters.ca