Store Manager

Dollarama; Eastern Ontario; On-site; CAD 52,000 - 76,000; Full time

Job summary

Dollarama in Pembroke, Ontario is seeking a Store Manager to oversee daily retail operations, merchandising, scheduling, inventories and staff performance, ensuring adherence to company standards.

The role emphasizes leading a team, delivering excellent customer service, maintaining safety and cleanliness, and driving sales growth through effective people management and training.

Qualifications

• Minimum of two (2) years of retail and team management experience.
• Open availability: day, evening, weekend.
• Excellent communication and decision-making abilities.
• Strong leadership and problem-solving skills.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.

Responsibilities

• Oversee all store operations and ensure policy compliance.
• Lead, motivate, and develop store staff to hit goals.
• Assist with merchandising, stocking, and daily shipments.
• Deliver excellent customer service and resolve complex issues.
• Maintain visual merchandising standards.
• Ensure store safety and cleanliness.
• Handle cash management and store openings/closings.
• Provide performance feedback and assign team tasks.
• Supervise hiring and performance management processes.

Job description

The Store Manager manages and oversees daily retail operations, including visual merchandising, recruitment, training, scheduling, and inventory management. Ensures all store standards align with company guidelines.

Daily Tasks (but not limited to)

• Overseeing all store operations and ensuring compliance with company policies.
• Leading, motivating, and developing store staff to achieve goals.
• Assisting with merchandising, stocking, and unpacking daily shipments.
• Delivering excellent customer service and resolving complex issues.
• Maintaining visual merchandising standards.
• Ensuring store safety and cleanliness.
• Handling cash management, store opening and closing.
• Providing performance feedback and assigning team tasks.
• Supervising hiring and performance management processes.

What Do You Need to Succeed?

• Minimum of two (2) years’ experience in retail and team management.
• Open availability (day, evening, weekend).
• Excellent communication and decision-making abilities.
• Strong leadership and problem-solving skills.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training and integration program.
• Career growth opportunities within the company.
• Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.