Store Manager

Carters Inc.; Calgary; On-site; CAD 60,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Store employee discount (30%)

Paid time off

Career development

Job summary

Carter’s Inc. in Calgary is seeking a Store Manager to lead a team serving growing families. You’ll coach staff, develop talent, and ensure a welcoming, inclusive environment while driving sales and upholding brand standards for Carter’s and OshKosh B’gosh.

You will build a strong talent pipeline, manage payroll and budgets, and execute merchandising on the sales floor. The role requires 3+ years of retail leadership and a high school diploma.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• Strong leadership and communication capabilities to coach teams.
• Ability to analyze and optimize store operations and customer experience.

Responsibilities

• Build a talent pipeline through networking and recruiting.
• Develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees.
• Grow leaders through providing direction, delegation, and development.
• Lead the Leader on Duty program to create a customer-focused sales floor.
• Welcome customers and provide product guidance on styles, features, and benefits.
• Execute merchandising and operations direction across the store.
• Manage payroll and budgets for the store.
• Analyze KPIs to identify behaviors that drive results.
• Ensure omnichannel readiness by training teams on tools.
• Build customer loyalty through company programs.
• Reduce loss through consistent service and operational controls.

Skills

Retail management

Leadership

Communication skills

Proficient computer skills

Education

High school diploma

Tools

Outlook

Excel

Job description

Love what you do. Carter’s Careers As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You and the team you lead will be there to congratulate new parents and grandparents, introduce them to our new baby essentials, help prepare them for the first day of school, and all the big and little moments on their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. You’ll coach your teams to reach their potential, to become brand and product experts, and own their careers. What we love about Carter’s: Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?

Benefits we love:

• Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life.
• Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
• Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more!
• The opportunity to build skills and grow as an individual.
• We provide professional and personal development to help shape your career.
• Development programs to help you grow in your current role and beyond.
• Whether you’re looking to join us for a short while or a long-term career, you will grow at Carter’s.

What you’ll do:

• Build a talent pipeline through networking and recruiting
• develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Execute Company’s direction on merchandising and operations
• manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Build customer loyalty through Company sponsored programs
• Reduce loss through a consistent level of customer service, education, and operational controls

Qualities we’d love in a candidate:

• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• Minimum of 3 years of retail or related management experience leading direct reports
• A high school diploma

Physical and Availability Requirements:

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time
• climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Carter’s for all: Carter’s is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.

Carter’s | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us.

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.