Store Manager

Carters; Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

Carter's in Calgary is seeking a Store Manager to lead a dynamic team and deliver exceptional customer experiences across our baby and children's apparel brands.

You will coach staff, manage merchandising, payroll and budgets, analyze KPIs, and nurture a welcoming, inclusive environment. This role requires at least 3 years of retail management and a high school diploma. Join a brand that values growth, training, and community connections with flexible scheduling considerations.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• High school diploma.
• Strong leadership and supervisory skills.

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Lead omnichannel experience; ensure teams are trained on the tools available.
• Manage merchandising, payroll and budgets.
• Understand and analyze KPIs and identify behaviors to drive results.
• Build customer loyalty through company programs.
• Reduce loss through consistent customer service, education, and operational controls.

Education

High school diploma

Job description

Store ManagerIf you are a CURRENT Carter's employee, do not apply via this external application. Search \"Browse Jobs\" in Workday to apply internally.Love what you do. Carter's CareersAs a Store Manager, you and the team you lead will be the first face of the brand for growing families. You and the team you lead will be there to congratulate new parents and grandparents, introduce them to our new baby essentials, help prepare them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. You'll coach your teams to reach their potential, to become brand and product experts, and own their careers.What we love about Carter's:Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love?Benefits we love:Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life.Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more!The opportunity to build skills and grow as an individual. We provide professional and personal development to help shape your career.Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a short while or a long-term career, you will grow at Carter's.What you'll do:Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your teamFoster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagementGrow leaders through providing direction, delegation, and investing in their developmentCreate a genuine customer focus on the sales floor by leading and directing the Leader on Duty programWelcome customers with a warm greeting and provide assistance with our product styles, features, and benefitsExecute Company's direction on merchandising and operations; manage payroll and budgetsUnderstand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive resultsSeamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools availableBuild customer loyalty through Company sponsored programsReduce loss through a consistent level of customer service, education, and operational controlsQualities we'd love in a candidate:A positive and solutions-oriented mindsetEffective and professional verbal and written communication skillsDemonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at onceProficient computer and technology skills (Outlook, Excel, Web navigation, etc.)Minimum of 3 years of retail or related management experience leading direct reportsA high school diplomaYou can:Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pullingStand or walk for extended periods of time; climb up and down a ladderProvide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a weekCarter's for all:Carter's is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location.Carter's | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us.