Store Manager

Laura Canada; Calgary; In loco; CAD 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discount in store

Dynamic and passionate team

Career development and advancement

Descrizione del lavoro

Laura Canada Store Manager role in Canada is seeking a dynamic leader with a passion for fashion and guest experiences. You will motivate and coach a team to deliver a memorable shopping journey and drive sales performance across the brand portfolio.

Based in Laval, Quebec, Laura Canada operates over 140 stores nationwide and maintains a strong focus on employee development, exceptional service, and premium customer experiences through Laura and Melanie Lyne brands.

Competenze

• 3+ years of store management experience.
• Ability to create a positive work environment.
• Positive leadership and solution‑oriented approach.
• Passion for fashion and customer service.

Mansioni

• Recruit, onboard, develop and coach team members on exemplary customer service and product knowledge.
• Meet and drive key financial objectives (sales, closing ratio, transactions).
• Schedule effectively to ensure optimal floor coverage.
• Act as a stylist to build personalized wardrobes for customers.
• Monitor team performance with coaching and disciplinary actions when needed.
• Collaborate with merchandising to ensure attractive presentation and standards.
• Support daily operations like receiving, pricing changes, and transfers.

Conoscenze

Leadership

Customer service

Team development

Store management

Descrizione del lavoro

Join our team to achieve your full career potential!

We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine!

Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.

How will you support the team?

As a role model and business leader, the Laura Canada Store Manager possesses a contagious passion for fashion and customer service. You will motivate and develop a winning teamthat provides a unique and memorable shopping experience to every customer. You will foster a vibrant, fun, energetic and enjoyable store environment.

Job Responsibilities

• Recruit, onboard, develop and coach team members on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Ensure that all key financial objectives established are met (sales, closing ratio, dollars per transaction, units per transaction, etc.).
• Schedules effectively to provide optimal floor coverage.
• Act as a stylist to build a personalized wardrobe to the customer.
• Monitor team performance (appraisal, ongoing coaching, conflict resolution, disciplinary action, etc.).
• Collaborate with the person in charge of merchandising to ensure compliance with standards and guidelines while having an attractive presentation of merchandise.
• Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.

About the ideal candidate

• Contagious passion for fashion and customer service
• A minimum of 3 years of experience in a store management position
• Ability to create a positive work environment where team members are motivated to learn and grow.
• Recognized for their positive leadership and solution-oriented approach.

Benefits

• Employee discount in store
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance

Laura Canada is a family-owned retailer housing two iconic women's fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell our fashion collections across Canada.

We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com.

We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.

At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.