Store Manager

Ardene; Brampton; On-site; CAD 30,000 - 38,000; Full time

Benefits offered by this job

Group insurance

Bonus possibilities

Dynamic and friendly work environment

Employee discount

Ardene Rewards upgrades

Birthday paid off & Wellness days

Wellness initiatives

Cool contests

Growth opportunities

Job summary

Ardene Brampton is seeking a Store Manager to lead all store operations, drive sales, and develop a high-performing team in a fast-paced fashion retail environment. You will work with the District Supervisor to implement strategies that meet store budgets and growth targets.

Responsibilities include training staff, merchandising execution, accepting shipments, handling returns, and maintaining an outstanding customer experience.

Qualifications

• Oversee store operations and drive sales and profitability.
• Merchandising and customer service responsibilities.
• Lead training and development of store team.

Responsibilities

• Collaborate with District Supervisor to develop strategies to hit sales and profit budgets.
• Train store team on standards and programs per employee manual.
• Address low performance and resolve conflicts with District support.
• Recruit and retrain talent; motivate the team and recognize performance.
• Conduct administrative and operating duties as required.
• Manage opening and closing procedures per guidelines.
• Ensure health and safety standards are followed.
• Prepare and manage weekly staff schedules.
• Handle customer complaints promptly and effectively.
• Process incoming merchandising shipments and returns.

Skills

Retail leadership

Team development

Customer service

Time management

Stress management

Communication

Education

High school diploma or equivalent

Visual merchandising experience/education

Job description

THIS COULD BE YOU!

Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail – we want to hear from you.

Description

THIS COULD BE YOU!

Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail – we want to hear from you.

The Role

The Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible for merchandising, customer service, as well as their teams training & development.

The Store Manager must adhere to all company policies and procedures and must be a role model and demonstrate the utmost professionalism and integrity while creating a climate of trust and respect within the team. They must keep an open mind when dealing with customer and employee issues, listen to others and make fair and honest decisions accordingly. The Store Manager monitors performance and takes immediate action on substandard performance. They are able to lead and create an overall positive customer and employee experience.

Responsibilities Include

• Collaborating with the District Supervisor to develop and implement strategies to achieve the store’s sales and profit budgets.
• Training store team (current employees and new hires) on company standards and programs in accordance with the employee manual.
• Taking action with the support of the District Supervisor on low performance and resolving conflicts.
• Recruiting and retraining talent by motivating their team and recognizing good performance.
• Conducting administrative and operational duties as required.
• Performing opening and closing procedures as per operational guidelines.
• Ensuring health and safety standards are adhered to.
• Preparing and managing employee weekly schedule.
• Handling customer complaints and resolving them in a timely manner.
• Comply with all head office requests regarding store operations.
• Processing and managing all incoming merchandising shipments.
• Handling all returns to head office as required.
• Comply with policy and regulations as per the company’s employee manual.
• Processing cash/credit/debit purchases at the register.
  
  

Qualifications

• Minimum of 2-3 years retail management experience
• High school diploma or equivalent
• Experience and/or education in visual merchandising
• Solid business acumen
• Proven people development skills and ability to assess talent
• Strong time management and priority-setting skills
• Ability to manage stress in a fast-pace environment
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner
  
  

Physical Requirements

• Ability to stand for extended periods and climb a ladder;
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).
  
  

Availability Requirements

• Days, evenings and weekends.
  
  

The expected wage range for this role is between $21.83 - $27.48.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What's in it for you?

✓ Group insurance

✓ Bonus possibilities

✓ Dynamic and friendly work environment

✓ Employee discount

✓ Upgraded eligibility for Ardene Rewards

✓ Birthday paid off & Wellness days

✓ Wellness initiatives

✓ Cool contests

✓ Opportunities for growth

At Ardene, you’re more than an employee – you’re part of a fun, dynamic and energetic family.

Ardène est un employeur garantissant l’égalité des chances et, en tant que tel, n’effectue aucune discrimination relative à l’embauche ou aux conditions d’emploi fondée sur la race, l’ascendance, la couleur de la peau, le lieu d’origine, la religion, le sexe, l’identité de genre, la citoyenneté, l’âge, l’orientation sexuelle, une invalidité, l’origine nationale, l’état de famille, l’état matrimonial ou toute autre caractéristique protégée par les lois applicables. Des accommodements pour les personnes avec un handicap sont disponibles sur demande pour les candidats prenant part à tous les aspects du processus de sélection. Les décisions relatives à la sélection sont uniquement fondées sur des facteurs liés à l’emploi.