Store Loss Prevention Lead, Yorkdale Mall

Sport Chek; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading retail store in Toronto is looking for a Store Loss Prevention Lead. This role involves reducing loss through awareness and training, ensuring security measures are followed, and promoting a positive environment for both customers and employees. Potential candidates should possess relevant retail experience and the drive to inspire others.

Benefits

Paid industry training

Opportunities for growth and advancement

Bonus structure

Possible cost coverage of SGL training

Qualifications

• 6+ months retail experience is an asset.
• 12+ months as a Loss Prevention Officer or similar.
• Experience training and mentoring employees.

Responsibilities

• Ensure customer and Loss Prevention awareness in-store.
• Lead efforts to reduce internal and external loss.
• Coach associates on acknowledgment responsibilities.

Skills

Customer Service Awareness

Loss Prevention Awareness

Incident Logging

Coaching

Physical Capability

Education

High School Diploma

Provincially valid Security Guard or Investigator License

Tools

Computer literacy

Job description

• As a Store Loss Prevention Lead at SportChek, your positive attitude will help customers and employees of the store. You will ensure customer and Loss Prevention awareness lives within the store environment.
• Reporting to the Store General Manager, you will be responsible for leading the effort to reduce internal and external loss within the store by being a presence on the sales floor and ensuring the store is executing all aspects of the LP Program.
• Being a Loss Prevention presence at the front of store and in-department during high-risk hours
• Having great awareness and ensuring customers are acknowledged throughout the store.
• Ensuring product is secure in the store, following the LP tagging standards and ensuring high value product remains locked.
• Logging incidents as necessary and liaising with the Regional Loss Prevention Manager to share information.
• Coaching associates to ensure they are aware of acknowledgment responsibilities and current LP Hotspots

What you bring

• 6+ months of previous retail experience is considered an asset.
• 12+ months of previous experience as a Loss Prevention Officer or In-store Security is considered an asset.
• Previous experience training and mentoring employees
• Physically capable of lifting and moving heavy containers (up to 50lbs)
• Computer literacy is an asset.
• Passion for your activities and a drive to inspire others to be active.

Educational Level

• High School Diploma
• Provincially valid Security Guard or Investigator License considered an asset.
• SportChek will pay for internally promoted employees to complete required training and licenses.
• Valid CPR & First Aid training is required for the role and can be completed during employment.

Highlights

• Paid industry training, opportunities for growth and advancement, bonus structure.
• Possible cost coverage of SGL training, depending on experience level.

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Store Loss Prevention Lead Yorkdale Mall • Toronto, ON