Store Leader

Trane Technologies; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

A global solutions provider in London, Ontario is seeking a Store Team Leader for their supply store. This role involves managing operations, leading a diverse team, and ensuring customer satisfaction. Candidates should have supervisory experience in retail and strong sales skills. Compensation includes a base salary starting at $75,000 with a monthly incentive plan.

Benefits

Extended Health Care

Paid Time off

Educational and training opportunities

Qualifications

• Two years of supervisory experience, preferably in a retail setting.
• Proficiency in inventory management systems or retail sales programs.
• Valid driver's license with no major violations in the past 3 years.

Responsibilities

• Lead the team by fostering a customer-focused culture.
• Develop and coach a strong, diverse team.
• Manage store operations and oversee inventory program.
• Ensure the showroom is well-maintained.
• Stay current on market trends and products.

Skills

Supervisory experience

Sales experience

Customer relationship building

Inventory management systems

Strong computer skills

Understanding of Lean Principles

Education

Associate’s degree or equivalent experience

GED or High School Diploma

Job description

At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Job Summary :

Trane in London, Ontario is hiring a Store Team Leader for our Residential Parts & Supply Store. As the Store Team Leader, you will be responsible for the successful management and leadership of a Trane Supply Store and warehouse facility. In this role, you will lead a team of customer sales associates, warehouse technicians, and other specialty positions based on local market, product offerings, and other factors. The Store Leader is responsible for the management of overall operations and sales, understanding local markets and product representation, and leading and developing the store team.

Thrive at work and at home :

• Benefits kick in on DAY ONE for you and your family, including Extended Health Care (EHC) that includes fertility coverage, Company-funded Health Care Spending Account (HCSA), and holistic wellness programs – WE DARE TO CARE!
• Paid Time off, including volunteer time off to support your volunteer efforts in your community.
• Educational and training opportunities through company programs along with tuition assistance.
• Learn more about our benefits here!

Where is the work :

This position has been designated as On-Site.

What you will do :

1. Lead the team by fostering a customer-focused culture and build strong relationships with key customers, achieved by effectively executing Trane Technologies RMX program.
2. Develop and coach a strong, diverse team to achieve performance goals and business results in both warehouse and retail store.
3. Develop and execute annual operating plans for the store. Prepare and analyze business forecasts and reports, conduct audits and reviews to ensure business process and financial compliance.
4. Manage store operations to ensure follow-through, productivity, and quality in standard work and processes. Oversee store inventory program to ensure inventory levels support customer availability and reduce OSMI (Obsolete Slow Moving Inventory). Forecast requirements and provide input to SIOP (Sales Inventory Operations Planning) process.
5. Ensure the showroom is well-maintained and presentable.
6. Stay current on market trends and products through continuous education.
7. Occasionally operate a forklift and lift up to 50 lbs.

What you will bring :

1. Two years of supervisory experience, preferably in a retail setting, with proven sales experience and customer relationship building skills.
2. Results-driven, a strong team player, and able to maintain high energy levels even in challenging situations or with difficult customers.
3. Proficiency in inventory management systems or retail sales programs, along with strong computer skills.
4. Associate’s (AA) degree preferred or equivalent combination of education and experience. GED or High School Diploma required.
5. Valid driver’s license for at least 12 months, with no major or frequent traffic violations such as DUI, Hit & Run, License Suspension, Reckless or Careless Driving, or multiple smaller infractions in the past 3 years.
6. Basic understanding of Lean Principles.

Compensation :

Base Pay Range : $75,000 and up based on experience, with a monthly incentive plan of 20%.

This role is designated as Safety Sensitive.

Total compensation includes a commission/incentive plan. The base pay range is based on national averages; actual pay may vary based on seniority, merit, and geographic location.

Equal Employment Opportunity :

We offer competitive compensation and comprehensive benefits. We are an equal opportunity employer; all qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, veteran status, or other protected categories.