Store Leader

Princess Auto Ltd.; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail company in London, Ontario, seeks a passionate Store Leader to enhance the customer shopping experience and manage store operations. This role involves recruiting and mentoring team members to foster a strong workplace culture. Candidates should have at least 4 years of leadership experience in retail, strong financial skills, and a commitment to team success. Competitive salary, benefits, and a positive work environment are offered.

Benefits

Competitive salary

Top-notch company-paid benefits

Annual profit sharing

Team Member store discount

Paid day to volunteer

Qualifications

• Minimum of four years’ leadership experience in retail or service industry.
• Ability to provide direction and motivate a team.
• Commitment to continuous learning, with training experience.

Responsibilities

• Create a fun and safe shopping experience.
• Manage day-to-day store operations.
• Recruit, train, and mentor Team Members.

Skills

Customer service

Team leadership

Financial acumen

Motivating a team

Continuous learning

Job description

What makes us so great?

We’re a private, Canadian-owned company employing over 3600 Team Members. We’re known for providing our customers with the most unique assortment of products, unrivaled customer service and exceptional value – for nearly 100 years.

We forge relationships that last – this is one of the things we enjoy most about our jobs. We call our employees “Team Members” and our managers “Leaders”. We are resourceful and authentic. We build trust by staying true to our word and providing Royal Service every chance we get.

You won’t find our unique combination of products and people anywhere else.

So what’s this role all about?

As a Store Leader at Princess Auto you will create a fun, safe and unique shopping experience for our customers. We call it Royal Service. You will typically spend your day executing store plans to achieve financial goals, manage day-to-day operations, support Team Members in the resolution of customer concerns, administer health and safety procedures and loss prevention protocols.

You will spend time on the sales floor on a daily basis, working alongside your Team Members to understand and assess their working conditions, performance and other needs. You will need to create team-building opportunities to shape a strong team that will produce strong results.

You will be accountable for recruiting, hiring, training and mentoring Team Members and helping create succession plans to grow their careers with Princess Auto. You will manage and complete performance reviews and coach Team Members to ensure they are successful in their roles.

You’ll fit in great if you::

• Genuinely care about our customers’ shopping experience
• Have the ability to provide direction and motivate a team
• Be committed to continuous learning, with the ability to train and coach others
• Have a minimum of four years’ leadership experience in retail or another service industry
• Have strong financial acumen; be able to work within a budget; and have had success maximizing sales and profitability
• Enjoy working with people
• Be respectful, upfront and act with integrity
• Value Teamwork, ownership, people, integrity and community.
  
  

What’s in it for you?

We’ll offer you a competitive salary and top-notch company paid benefits. You’ll also participate in annual profit sharing, a variety of savings plan options, and we’ll match contributions to your pension as soon as you’re eligible. You’ll get a Team Member store discount on your first day, and other great perks too.

Feel empowered by providing Royal Service. Work alongside Team Members who live our values and embrace our quirky side. With access to free parking, a paid day to volunteer in your community, and opportunities for advancement – working Retail at Princess Auto isn’t just a job - it’s a career.

Ready to join us? Apply today – we’re ready to meet you!

Voted one of Canada’s Best Employers 2025 by Forbes

Accessibility

Princess Auto Ltd. will consult with all applicants requesting accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant’s individual accessibility needs.