Store Lead - Tsawwassen Mills - Part time

The Children's Place; Delta; On-site; CAD 23,000 - 30,000; Full time

Job summary

The Children’s Place is seeking a Store Lead to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and acting as Leader on Duty (LOD). The role represents the brand, engages customers, and maintains store standards while supporting teamwork and employee development.

Responsibilities include coaching associates, addressing performance concerns with the Store Manager, and participating in company training.

Qualifications

• High school diploma or equivalent required.
• 1-3 years retail experience preferred.
• Excellent communication and interpersonal skills required.

Responsibilities

• Assist in developing talent through training of associates, including giving in-the-moment coaching conversations.
• Partner with Store Manager to address performance concerns with associates.
• Support and participate in all company training and development initiatives.
• Foster a positive work environment and provide timely, objective feedback.
• Assess performance and provide feedback during daily/annual reviews.
• Motivate associates to build brand loyalty and create a positive store environment.
• Model exceptional customer service on the sales floor and maintain brand standards.
• Represent the company professionally and positively to customers.
• Support management to maximize productivity through knowledge, service, and initiatives.
• Participate in Leader on Duty program to drive customer experience and store profitability.
• Process payroll weekly and adjust schedules based on business needs.
• Maintain a clean, organized stockroom and ensure safety standards are met.

Skills

Customer engagement

Leadership

Coaching

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Children’s Place (Place) has always been, and continues to be committed to providing equal employment opportunities to all of its associates and applicants for employment. It is therefore the policy of The Children’s Place to hire, train and promotes all of its associates and to administer all other personnel policies regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status or any other ground as described in the Ontario Human Rights Code. The Children Place supports the full inclusion of persons with disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request for applicants and internal employees with disabilities.The Children’s Place (« Place ») s'engage comme toujours à offrir l'équité en matière d'emploi à tous les associés et candidats à l'emploi. En conséquence, la politique de PLACE est de recruter, former, donner de l'avancement et appliquer toutes les autres politiques relatives au personnel sans considération d’âge, sexe, invalidité, race, origine ethnique, citoyenneté, croyance, orientation sexuelle, état matrimonial ou autre motif décrit dans le Code des droits de la personne de l’Ontario. The Children’s Place appuie la pleine intégration des personnes handicapées, conformément au Code des droits de la personne de l’Ontario et à la Loi sur l'accessibilité pour les personnes handicapées de l’Ontario (LAPHO). Les aménagements nécessaires sont disponibles sur demande pour les candidats et les employés internes touchés par une invalidité.Location:Tsawwassen, British ColumbiaJob Summary:The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.Responsibilities:Key Accountabilities:Assist in developing talent through the training of associates, including giving in-the-moment coaching conversationsPartners with Store Manager to address an performance concerns with associatesSupport and participate in all company training and development initiativesFoster a positive work environment and provides direct, objective feedback in a timely mannerAssess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review processMotivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customersModel, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brandRepresent the company in a professional and positive mannerSupport the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiativesParticipate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payrollProcess payroll weeklyModify schedule based on business climateHelp maintain a clean, organized, and efficient stockroom, adhering to set policiesEnsure Environment (CRE) Standards & Safety requirements are being metEducation and Experience:High school diploma or equivalent1-3 years previous retail experienceMust be at least 18 years of agSkills and Behaviors:Excellent customer engagementMust be detail orientedAbility to prioritize tasksAbility to work in team environmentAbility to give and receive performance-based feedbackMust embrace self-developmentMust be an effective communicatorMust be adaptable and flexible to changing prioritiesExcellent time management, planning, and organization skillsProficient in Microsoft OfficeAbility to adapt to and learn internal applicationsAbility to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the CompanyAbility to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbsHourly/Salary