Store lead - south edmonton commons - full time

The Children's Place canada; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading children's retail brand in Edmonton is seeking a Store Lead to support store operations. This role requires excellent customer engagement, team leadership, and experience in retail. Responsibilities include training associates, managing payroll, and fostering a positive work environment. Candidates should have a high school diploma and 1-3 years of retail experience. The position offers opportunities for professional growth in a dynamic retail environment.

Qualifications

• 1-3 years of retail experience required.
• Must be at least 18 years old.

Responsibilities

• Assist in developing talent through training associates.
• Motivate and inspire associates to build brand loyalty.
• Process payroll weekly.
• Support management team to maximize productivity.

Skills

Excellent customer engagement

Detail-oriented

Ability to prioritize tasks

Teamwork skills

Effective communication skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Childrens Place (Place) has always been, and continues to be committed to providing equal employment opportunities to all of its associates and applicants for employment. It is therefore the policy of The Childrens Place to hire, train, and promote all of its associates and to administer all other personnel policies regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status or any other ground as described in the Ontario Human Rights Code. The Children Place supports the full inclusion of persons with disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request for applicants and internal employees with disabilities.

The Childrens Place (Place) s'engage comme toujours à offrir l'équité en matière d'emploi à tous les associés et candidats à l'emploi. En conséquence, la politique de PLACE est de recruter, former, donner de l'avancement et appliquer toutes les autres politiques relatives au personnel sans considération d'âge, sexe, invalidité, race, origine ethnique, citoyenneté, croyance, orientation sexuelle, statut matrimonial ou autre motif décrit dans le Code des droits de la personne de l’Ontario. The Childrens Place appuie la pleine intégration des personnes handicapées, conformément au Code des droits de la personne de l’Ontario et à la Loi sur l’accessibilité pour les personnes handicapées de l’Ontario (LAPHO). Les aménagements nécessaires sont disponibles sur demande pour les candidats et les employés internes touchés par une invalidité.

Location: Edmonton, Alberta

Job Summary: The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partner with Store Manager to address performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provide direct, objective feedback in a timely manner
• Assess performance and provide appropriate feedback during daily interactions and the annual review process
• Motivate and inspire associates to build brand loyalty and create a positive store environment for internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store, ensuring brand integrity
• Represent the company professionally and positively
• Support the management team to maximize productivity through operational and product knowledge, customer service, and participation in key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience and driving store profitability while managing payroll
• Process payroll weekly
• Adjust schedule based on business needs
• Help maintain a clean, organized, and efficient stockroom, adhering to policies
• Ensure Environment (CRE) Standards & Safety requirements are met

Education and Experience:

• High school diploma or equivalent
• 1-3 years of retail experience
• Must be at least 18 years old

Skills and Behaviors:

• Excellent customer engagement
• Detail-oriented
• Ability to prioritize tasks
• Teamwork skills
• Ability to give and receive performance feedback
• Embrace self-development
• Effective communication skills
• Adaptability and flexibility to changing priorities
• Time management, planning, and organizational skills
• Proficiency in Microsoft Office
• Ability to learn internal applications
• Flexibility to work weekends and a schedule that meets business needs
• Ability to maneuver on sales floor and stockroom; climb ladders, lift and carry up to 50 lbs