Store lead - pickering town centre - part time

The Children's Place canada; Pickering; On-site; CAD 40,000 - 53,000; Full time

Job summary

A well-known children's retailer in Pickering, Ontario, is seeking a Store Lead. This role involves supporting the Store Leadership Team with cash-wrap operations, staff development, customer engagement, and maintaining store standards. Ideal candidates will have retail experience, excellent communication skills, and a strong ability to lead and inspire teams. The position offers a dynamic work environment focused on customer satisfaction.

Qualifications

• 1-3 years of retail experience.
• Must be at least 18 years old.

Responsibilities

• Assist in developing talent through training of associates.
• Partner with Store Manager to address performance concerns.
• Support and participate in company training initiatives.
• Foster a positive work environment and give feedback.
• Motivate associates to build brand loyalty.
• Model exceptional customer service behaviors.
• Support management to maximize productivity.
• Participate in Leader on Duty program.

Skills

Excellent customer engagement skills

Detail-oriented

Ability to prioritize tasks

Teamwork skills

Ability to give and receive performance feedback

Self-development mindset

Effective communication skills

Adaptability and flexibility to changing priorities

Time management

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Job description

The Childrens Place (Place) has always been, and continues to be committed to providing equal employment opportunities to all of its associates and applicants for employment. It is therefore the policy of The Childrens Place to hire, train, and promote all of its associates and to administer all other personnel policies regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status or any other ground as described in the Ontario Human Rights Code. The Childrens Place supports the full inclusion of persons with disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request for applicants and internal employees with disabilities.

The Childrens Place (Place) s'engage comme toujours à offrir l'équité en matière d'emploi à tous les associés et candidats à l'emploi. En conséquence, la politique de PLACE est de recruter, former, donner de l'avancement et appliquer toutes les autres politiques relatives au personnel sans considération d'âge, sexe, invalidité, race, origine ethnique, citoyenneté, croyance, orientation sexuelle, état matrimonial ou autre motif décrit dans le Code des droits de la personne de l'Ontario. The Childrens Place appuie la pleine intégration des personnes handicapées, conformément au Code des droits de la personne de l'Ontario et à la Loi sur l'accessibilité pour les personnes handicapées de l'Ontario (LAPHO). Les aménagements nécessaires sont disponibles sur demande pour les candidats et les employés internes touchés par une invalidité.

Location: Pickering, Ontario

Job Summary: The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partner with Store Manager to address performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provide direct, objective feedback in a timely manner
• Assess performance and provide appropriate feedback during daily interactions and the annual performance review process
• Motivate and inspire associates to build brand loyalty and create a positive store environment for internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor, maintaining high standards and brand integrity
• Represent the company professionally and positively
• Support the management team to maximize productivity through operational and product knowledge, customer service, and participation in key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional shopping experience and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedules based on business needs
• Help maintain a clean, organized, and efficient stockroom, adhering to policies
• Ensure Environment (CRE) Standards & Safety requirements are met

Education and Experience:

• High school diploma or equivalent
• 1-3 years of retail experience
• Must be at least 18 years old

Skills and Behaviors:

• Excellent customer engagement skills
• Detail-oriented
• Ability to prioritize tasks
• Teamwork skills
• Ability to give and receive performance feedback
• Self-development mindset
• Effective communication skills
• Adaptability and flexibility to changing priorities
• Excellent time management, planning, and organization skills
• Proficiency in Microsoft Office
• Ability to learn internal applications
• Flexibility to work weekends and a flexible schedule as required
• Physical ability to maneuver on the sales floor and stockroom, climb ladders, lift, and carry up to 50 lbs