Store lead - bower place - part time

The Children's Place canada; Red Deer; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading retail company is seeking a Store Lead in Red Deer, Alberta. The role involves managing store operations, supporting team training, and ensuring exceptional customer service. Ideal candidates will have retail experience and a commitment to developing team talent while maintaining high operational standards.

Qualifications

• 1-3 years of previous retail experience.
• Must be at least 18 years of age.

Responsibilities

• Support Store Leadership Team with cash-wrap operations and LOD duties.
• Develop talent through training and performance feedback.
• Foster a positive work environment and ensure high customer service standards.

Skills

Customer engagement

Detail-oriented

Teamwork

Effective communication

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Childrens Place (Place) has always been, and continues to be committed to providing equal employment opportunities to all of its associates and applicants for employment. It is therefore the policy of The Childrens Place to hire, train, and promote all of its associates and to administer all other personnel policies regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status or any other ground as described in the Ontario Human Rights Code. The Children Place supports the full inclusion of persons with disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request for applicants and internal employees with disabilities.

The Childrens Place (Place) s'engage comme toujours à offrir l'équité en matière d'emploi à tous les associés et candidats à l'emploi. En conséquence, la politique de PLACE est de recruter, former, donner de l'avancement et appliquer toutes les autres politiques relatives au personnel sans considération d'âge, sexe, invalidité, race, origine ethnique, citoyenneté, croyance, orientation sexuelle, état matrimonial ou autre motif décrit dans le Code des droits de la personne de l'Ontario. The Childrens Place appuie la pleine intégration des personnes handicapées, conformément au Code des droits de la personne de l'Ontario et à la Loi sur l'accessibilité pour les personnes handicapées de l'Ontario (LAPHO). Les aménagements nécessaires sont disponibles sur demande pour les candidats et les employés internes touchés par une invalidité.

Location: Red Deer, Alberta

Job Summary: The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations.
• Partner with Store Manager to address performance concerns with associates.
• Support and participate in all company training and development initiatives.
• Foster a positive work environment and provide direct, objective feedback in a timely manner.
• Assess performance and provide appropriate feedback during daily interactions and the annual performance review process.
• Motivate and inspire associates to build brand loyalty and create a positive store environment for internal and external customers.
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor, maintaining high standards and brand integrity.
• Represent the company professionally and positively.
• Support the management team to maximize productivity through operational and product knowledge, customer service, and participation in key store initiatives.
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience and driving store profitability while leveraging payroll.
• Process payroll weekly.
• Modify schedule based on business needs.
• Help maintain a clean, organized, and efficient stockroom, adhering to policies.
• Ensure Environment (CRE) Standards & Safety requirements are met.

Education and Experience:

• High school diploma or equivalent.
• 1-3 years of previous retail experience.
• Must be at least 18 years of age.

Skills and Behaviors:

• Excellent customer engagement skills.
• Detail-oriented with the ability to prioritize tasks.
• Ability to work in a team environment.
• Ability to give and receive performance-based feedback.
• Embrace self-development.
• Effective communication skills.
• Adaptable and flexible to changing priorities.
• Excellent time management, planning, and organizational skills.
• Proficient in Microsoft Office and internal applications.
• Ability to work a flexible schedule, including weekends, to meet business needs and availability requirements.
• Ability to maneuver on sales floor and stockroom; climb ladders; lift and carry up to 50 lbs.