Store Lead

Domino's Pizza Canada; North Sydney; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Base Salary

Bonus opportunities every 4 weeks

Health benefits

RRSP plan with employer contributions

Food discounts

Growth opportunities

Job summary

Domino’s Pizza Canada is looking for a Store Lead to oversee daily operations and ensure an exceptional customer experience across Nova Scotia locations. You will lead the team, manage shifts, maintain standards for product, service and image, and handle administration and paperwork.

Role requires prior experience, hands-on leadership, and the ability to respond to customer concerns promptly while ensuring store performance and policy adherence.

Qualifications

• Prior experience in food retail or quick-service is required.
• Ability to lead a team and manage shifts effectively.
• Commitment to delivering exceptional customer service.

Responsibilities

• Lead, manage & hold the team accountable.
• Ensure product, service & image standards are upheld.
• Manage in-week shift changes & cancellations.
• Maintain inventory, cleaning and office supplies.
• Complete daily paperwork accurately.
• Address customer concerns within 48 hours.
• Adhere to Domino’s Pizza Canada policies and standards.

Skills

Leadership

Team management

Customer service

Job description

We are happy that you are interested in joining the Domino’s team!

The Store Lead is a store manager role. Their job at its core is to ensure that the store delivers an exceptional customer experience. The Store Leads primary responsibility is thus ensuring that the Domino’s Product, Service and Image standards are upheld and exceeded at all times.

Their responsibilities will consist of:

• Lead, Manage & Hold the Team Accountable
• Ensure Team Wide Excellence in Product, Service & Image
• Manage In-Week Shift Changes & Cancellations
• Maintaining Adequate Levels of Inventory, Cleaning and Office Supplies.
• Confirming Accurate Completion of Daily Paperwork
• Promptly Handling Customer Concerns Within 48 Hours
• Adhering to the Policies and Standards of Domino’s Pizza Canada

A large part of the role will be running or co-running shifts in the pizza store. This will involve making pizzas, serving customers, completing shift prep, doing paperwork and leading the team. The constant goal will include helping the team to ensure that the day-to-day operations are handled flawlessly and customers receive exceptional product and service. To successfully do this, the Store Lead will be a leader on the team, assist by being on-call at certain times, picking up shortages of food, etc. Prior experience is a requirement.

Compensation and Benefits:

• -Base Salary
• -Regular Bonus Opportunities with clear targets (every 4 weeks)
• -Health Benefits
• -Available RRSP Plan with employer contributions
• -Food Discounts
• -Growth Opportunities

Locations:

1)North: 131 King St, North Sydney

2) Sydney River: 1071 Kings Rd, Sydney River, NS B1S1C7

3) Glace Bay: 3 sterling Rd, Unit A07 Glace Bay, NS B1A3X2

Requirements

WHMIS, NS Accessibility Act-No training requirementjust awareness of the Accessibility Act., and Health & Safety Certificates (we can help direct you to these online certifications during the hiring process if you do not already have them!)

Domino's is an equal opportunity employer.