Store General Manager - 3 Month Contract

Sporting Life; Toronto; Hybrid; CAD 80,000 - 90,000; Full time

Benefits offered by this job

Benefits package options

Employee discounts

Vendor Pro Deals

Hybrid work environment

Job summary

Sporting Life is seeking a senior retail manager to lead a large-format, high-traffic store in the Toronto area. You will drive sales profitability, oversee daily operations, and coach a high-performing team in a fast-paced hybrid environment.

Responsibilities include budgeting, staff development, floor leadership, and ensuring exceptional customer experiences. The role requires 4–5 years of senior retail management, strong communications, and a passion for sport and active living.

Qualifications

• 4–5 years of senior retail management experience in a large-format, high-volume store.
• Proven success in building and leading high-performing teams.
• Exceptional communication skills and ability to influence and inspire.
• Strong analytical skills with data-driven decision making.
• Proficiency in Microsoft Office and POS systems.
• A passion for sports, active living, and helping others thrive.

Responsibilities

• Lead by example, delivering exceptional service to Sporting Life’s internal and external customers.
• Serve as a role model for customer service excellence, ensuring a best-in-class shopping experience.
• Create connections between customers and associates while adjusting floor coverage to meet dynamic needs.
• Achieve profitability targets, including sales, wage management, shrink reduction, and KPIs.
• Oversee daily operations, ensuring compliance with Sporting Life standards and policies.
• Partner with department managers to maintain well-stocked, visually appealing spaces that reflect our brand.
• Foster an inclusive and high-performance environment.
• Coach and mentor your management team through one‑on‑one meetings, performance reviews, and succession planning.
• Conduct interviews and ensure the onboarding of new hires aligns with our culture and standards.
• Champion continuous learning, with a focus on leadership, technical skills, and customer engagement.

Skills

Exceptional communication skills

Strong analytical skills

Tools

Microsoft Office

POS systems

Job description

Sporting Life is a proudly Canadian sports lifestyle brand, inspiring people to live, enjoy, and enable the sporting life since 1979.

From skiing and running to biking and tennis, we offer the best gear for those who live an active lifestyle.

As part of Sporting Life Group, alongside Golf Town and Team Town, we blend sport and style to help Canadians get outside and keep moving.

With every interaction, our team strives to create unforgettable experiences that connect customers with the joy of an active lifestyle.

Why Work Here?

• Access to our benefits package, with the choice of different levels of health, dental, and vision coverage to suit you.
• Employee discounts at Golf Town, Sporting Life, and Team Town Sports that are shareable with friends and family.
• Team-first culture that celebrates an active, sports lifestyle.
• Fun, fast-paced hybrid environment where your passion for sport and style belongs.
• Vendor Pro Deals and expert product training to fuel your knowledge and performance.
• A salary range of $80,000 – $90,000 annualized (Pro-rated to $20,000 – $22,500 for the 3-month term, dependent on experience), bonus, and opportunities to grow your career in the sports lifestyle.

What You’ll Do:

Inspire Unforgettable Customer Experiences

• Lead by example, delivering exceptional service to Sporting Life’s internal and external customers.
• Serve as a role model for customer service excellence, ensuring a best-in-class shopping experience.
• Create connections between customers and associates while adjusting floor coverage to meet dynamic needs.

Drive Operational Excellence

• Achieve profitability targets, including sales, wage management, shrink reduction, and key performance indicators (KPIs).
• Oversee daily operations, ensuring compliance with Sporting Life standards and policies.
• Partner with department managers to maintain well-stocked, visually appealing spaces that reflect our brand.

Lead and Develop an Exceptional Team

• Foster an inclusive and high-performance environment.
• Coach and mentor your management team through one‑on‑one meetings, performance reviews, and succession planning.
• Conduct interviews and ensure the onboarding of new hires aligns with our culture and standards.

Build a Culture of Learning and Growth

• Champion continuous learning, with a focus on leadership, technical skills, and customer engagement.
• Ensure your team completes mandatory training and develops in areas aligned with their career goals.

What You’ll Bring:

• 4–5 years of senior retail management experience in a large-format, high-volume, high-traffic store.
• Proven success in building and leading high-performing teams.
• Exceptional communication skills, with the ability to influence and inspire.
• Strong analytical skills, using data-driven insights to drive results.
• Proficiency in Microsoft Office and POS systems.
• A passion for sports, active living, and helping others thrive.