Store Environment Team Member

Michaels; New Minas; On-site; CAD 18,000 - 25,000; Full time

Job summary

Michaels in Canada is seeking a team member to maintain the store’s cleanliness and overall appearance while delivering friendly customer service. You will help customers locate products, assist at checkout, and participate in omni-channel processes such as Buy Online Pickup in Store and Ship from Store.

The role supports safety programs and adheres to company SOPs. Applicants should be comfortable standing for long periods and moving around the store, with a focus on teamwork and providing a

Qualifications

• Retail or cleaning experience preferred.
• Ability to stand for long periods and move around the store.

Responsibilities

• Maintain store cleanliness and recovery standards.
• Provide friendly customer service and assist customers in finding products.
• Assist with checkout process and execute cash handling to standards.
• Engage customers on rewards programs and promotions.
• Support omni-channel processes (BOPIS, SFS) and stock/planogram activities.
• Adhere to SOPs and company policies; uphold safety practices.

Skills

Retail experience

Job description

Store - NEW MINAS, NS

Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they're looking for.

• Collects and disposes of trash following approved procedures.
• Dust and damp mops floors following approved procedures.
• Moves equipment and products for proper cleaning and places products back in correct placement.
• Cleans assigned areas with the use of assigned materials and equipment. May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.

Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.

• Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
• Seeks out areas requiring cleaning; takes initiative to complete the task.
• Completes all tasks assigned by supervisor.
• Performs tasks in accordance with all federal, state and county guidelines.
• Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values.
• Project a positive image and serve as a role model for other Team Members.

Other duties as assigned may include:

• Provide a fast and friendly check out experience; execute cash handling to standards.
• Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS)
• Participate in the truck un-load, stocking, and planogram (POGs) processes.
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires

• Retail and/or cleaning experience preferred

Physical Requirements

Work Environment

• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching and stretching
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.
• Use of standard commercial cleaners and chemicals from cleaning supplies

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca .The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com .

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com .

Michaels is an Equal Opportunity Employer.

We are here for all Team Members and all customers to create, innovate and be better together.