Store Associate

Sherwin-Williams; Red Deer; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading company in the paint and coatings industry is seeking a Store Associate in Red Deer. This role involves providing excellent customer service, assisting with sales, and maintaining store presentation. Ideal candidates will have retail experience and a passion for helping customers find the right products.

Benefits

Comprehensive benefits

Career development opportunities

Supportive community

Qualifications

• Must be at least 18 years old and legally authorized to work.
• Valid Driver’s License required.
• Ability to lift/carry up to 50 lbs regularly.

Responsibilities

• Ensure high customer satisfaction through excellent sales service.
• Process sales transactions accurately according to policies.
• Achieve sales goals on a monthly, quarterly, and yearly basis.

Skills

Customer Service

Sales

Multilingual

Education

High School diploma or GED

Job description

Job Description

This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend solutions. They are also expected to resolve customer concerns promptly, ensure maximum client satisfaction, stay updated on product features, and maintain high standards of product quality and store presentation. The role focuses on delivering excellent customer service while meeting sales goals.

The selected individual will work at Store #8903, located at 6, 3301-50 Ave, Red Deer, AB T4N 3Y2.

Responsibilities

• Ensure high customer satisfaction through excellent sales service
• Assist customers in person and over the phone by identifying needs and presenting suitable products and services
• Build trust-based relationships with wholesale and retail customers
• Process sales transactions accurately according to policies and procedures
• Achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain accurate work order files and formulas
• Pull products from the sales floor or warehouse as needed
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load and unload delivery trucks
• Assist with deliveries when needed
• Keep assigned areas in-stock and presentable
• Stay knowledgeable about products and discuss options with customers
• Follow inventory control procedures
• Suggest ways to improve sales

Qualifications

Minimum Requirements:

• Must be at least 18 years old
• Legally authorized to work in the country of employment
• Valid, unrestricted Driver’s License
• Ability to retrieve materials from shelves and lift/carry up to 50 lbs regularly and 70 lbs occasionally, with or without reasonable accommodation

Preferred Qualifications:

• High School diploma or GED
• At least one year of experience in delivery, retail, or customer service
• Experience selling paint and related products
• Experience operating tinting and mixing equipment
• Multilingual abilities in reading, writing, and speaking

About Us

Sherwin-Williams aims to inspire and improve the world through coloring and protecting what matters. We offer innovative paints, coatings, and solutions to make spaces brighter and stronger. We value our employees' skills, talents, and passions, investing in their growth through benefits, career development, and a supportive community. Our purpose is to help employees and their families live healthier, save smarter, and feel better, with comprehensive benefits detailed at https://www.benefitscentre.ca/sherwin/.

Application Process

1. Online Application: Visit our Careers page at https://jobsearch.sherwin.com/, create a profile, and import your details.
2. Digital Interview: Qualified candidates will be invited to complete a video interview via HireVue, answering behavioral questions within 7 days.
3. In-Store Interview: Top candidates will be invited to meet with our team at a store or facility.

Compensation varies based on experience and other factors. We are an Equal Opportunity Employer and do not discriminate based on race, gender, or other protected statuses. Be cautious of scams; our recruiters will never ask for payment or sensitive personal information during the application process.