Store Associate

Sherwin-Williams; Courtice; On-site; CAD 31,200 - 46,800; Full time

Job summary

Sherwin-Williams in Courtice, ON is seeking a Store Associate to help customers in person and by phone, recommend products, and ensure high client satisfaction. You will maintain product displays, assist with deliveries, and support stock control while contributing to monthly and quarterly sales goals.

The role requires 18+, legal work eligibility, a valid driver’s license, and the ability to lift up to 70 lbs. Prior paint retail or delivery experience is a plus.

Qualifications

• Must be at least eighteen (18) years old and legally eligible to work.
• Must have a valid, unrestricted Driver’s License.
• Ability to lift 50 lbs frequently and up to 70 lbs occasionally.

Responsibilities

• Provide excellent sales service to ensure high customer satisfaction.
• Assist customers in person and over the phone, determine needs and present products.
• Maintiain stock, set up displays and support deliveries as needed.
• Follow store policies, process transactions accurately and meet sales goals.

Skills

Customer service

Sales experience

Multilingual ability

Education

High School diploma or CAEC

Tools

Tinting equipment

Job description

Job Description

This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store Associates are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Location: Store #8824, 1420 King Street E, Courtice, ON L1E 2J5

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition of assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Preferred Qualifications

• Have a High School diploma or a Certificate of Adult Education Completion (CAEC)
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.