Stocking 2 team lead

Walmar; Saint John; On-site; CAD 22,000 - 31,000; Full time

Job summary

Walmar is seeking a customer-focused associate to help lead the backroom and unloading operations, ensuring tasks are completed efficiently while maintaining high standards of customer service.

You will assist in directing daily work, coordinate priorities, monitor merchandising standards, and conduct quick training opportunities for staff. A minimum hourly rate is provided, with opportunities to support store management and improve store performance.

Qualifications

• Customer service skills and ability to promote products/services.
• Ability to lead and coordinate tasks with team.
• Strong communication with associates and management; conduct daily huddles.
• Experience in merchandising and store presentation.

Responsibilities

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team.
• Assesses the overall presentation of backroom and appearance, noting deficiencies for corrective action and executing merchandising display changes or stocking where required.
• Ensure strong communication with associates and management with the planning meeting, lead the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Ensuring all high ticket merchandise is secured, all doors and lockups are secured when not in use and completing daily audits as per program.
• Review completed schedules with People Lead.
• Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
• Complete GTA/Workday tasks and supports Management
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

Skills

Customer service

Leadership

Merchandising

Communication

Training

Job description

Position Summary...Assists in the leadership of the backroom and unloading department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.What you'll do...1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team.3. Assesses the overall presentation of backroom and appearance, noting deficiencies for corrective action and executing merchandising display changes or stocking where required. 4. Ensure strong communication with associates and management with the planning meeting, lead the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.5. Ensuring all high ticket merchandise is secured, all doors and lockups are secured when not in use and completing daily audits as per program.6. Review completed schedules with People Lead.7. Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.9. Complete GTA/Workday tasks and supports Management10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.The minimum rate of pay for this position starts from $19.15.Le taux horaire minimum pour ce poste débute à 19.15.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age - 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…450 WESTMORLAND RD, SAINT JOHN, NB E2J 4Z2, Canada report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .