Stock Associate-Retail

Roots; Banff; On-site; CAD 32,000 - 52,000; Full time

Job summary

Roots is seeking a Stock Associate to maintain inventory flow, train and develop a core stock team, and support store operations. The role may involve overnight shifts and requires experience in retail apparel, strong presentation skills, and a customer‑focused, upbeat approach.

The position emphasizes timely merchandise processing, backroom organization, replenishment, and collaboration with the store team to ensure a full, well-presented sales floor across all styles and sizes.

Qualifications

• 2+ years in a management experience preferably in retail apparel.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer.
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

Responsibilities

• Own the timely processing and appropriate prioritization of merchandise receipts and continuously seeks to improve systems, processes and methods.
• Own the organization of the backroom to company standards, updating as seasonally appropriate.
• Own the efficient replenishment processes that maintain a full and abundant sales floor with all styles, colours and sizes represented.
• Proactively monitors, communicates and reacts to department changes/issues such as high/low sell-through, replenishment/overstock needs etc.
• Own the execution of inventory based procedures including damages, transfers, receiving, WebIM Work List maintenance, Leather Repair Logs and other compliance related items.
• Own the supply order process
• Own recruitment and development cycle of stock associates including interviewing, onboarding, assessment/accountability, succession planning and recognition
• Support the physical inventory process and cycle count process and implementation of store strategies to reduce shrink such as security tagging.
• Support execution of visual merchandising flips and maintenance of the presentation standards of a flagship location.
• Support all event preparation and execution
• Support housekeeping and maintenance of both the sales floor and stock room
• Keep current on our product and service updates.
• Be a team player and contribute to the stores’ success.
• Adhere to all Loss Prevention policies as per guidelines and policies.(WAS)
• Support managing the Sales floor and sales team (MOD) when needed. Directed by Store Manager.

Skills

Retail management

Customer focus

Communication

People skills

Presentation

Job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

WHY JOIN ROOTS?

Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

WHAT WE’RE LOOKING FOR?

The Stock Associate is a vital role in maintaining the operational integrity of the store. The main objective of this position is to manage the inventory flow systems in the store. In addition, the Stock Manager will be accountable for training and developing a core stock team. Please note, this role may require overnight shifts.

To be successful, you’ll need to possess:

• 2+ years in a management experience preferably in retail apparel
• Excellent presentation skills in a retail environment
• Upbeat, optimistic, passionate and friendly
• Ability to understand the needs of the customer
• Ability to build buy-in to an idea, a decision, an action, a product, or a service

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Own the timely processing and appropriate prioritization of merchandise receipts and continuously seeks to improve systems, processes and methods
• Own the organization of the backroom to company standards, updating as seasonally appropriate.
• Own the efficient replenishment processes that maintain a full and abundant sales floor with all styles, colours and sizes represented.
• Proactively monitors, communicates and reacts to department changes/issues such as high/low sell-through, replenishment/overstock needs etc.
• Own the execution of inventory based procedures including damages, transfers, receiving, WebIM Work List maintenance, Leather Repair Logs and other compliance related items.
• Own the supply order process
• Own recruitment and development cycle of stock associates including interviewing, onboarding, assessment/accountability, succession planning and recognition
• Support the physical inventory process and cycle count process and implementation of store strategies to reduce shrink such as security tagging.
• Support execution of visual merchandising flips and maintenance of the presentation standards of a flagship location.
• Support all event preparation and execution
• Support housekeeping and maintenance of both the sales floor and stock room
• Keep current on our product and service updates.
• Be a team player and contribute to the stores’ success.
• Adhere to all Loss Prevention policies as per guidelines and policies.(WAS)
• Support managing the Sales floor and sales team (MOD) when needed. Directed by Store Manager.

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.