Stock associate

Williams-Sonoma, Inc.; Canada; On-site; CAD 34,000 - 42,000; Full time

Job summary

Williams-Sonoma, Inc. in Canada is seeking a fulfillment associate to flawlessly execute customer fulfillment across Omni channels, leveraging BOPIS, SFS, STS, Home Delivery and Installation to meet customer needs while maintaining profitability.

You will process shipments, pack orders, maintain stockroom standards, reduce waste, and support inventory reconciliation while prioritizing Safety First and People First. Training provided and opportunities for growth.

Responsibilities

• Flawlessly executes customer fulfillment across all Omni channels leveraging all services to ensure method used meets customer’s needs while maintaining profitability.
• Provides exemplary service as top priority.
• Processes incoming and packs outgoing shipments ensuring productivity and performance standards are met.
• Maximizes efficiency and reduces footsteps by picking orders for fulfillment by department and staging orders for quick pick up.
• Packs/bags all orders neatly and safely across all delivery methods to minimize breakage and maintain the Brand’s image.
• Reduces waste by storing and reusing shipping boxes for SFS.
• Partners with management/lead teams to drive efficiency, reduce shrink, and ensure inventory reconciliation.
• Maintains stockroom, supplies and shipping in and shipping out lanes.
• Performs in-the-moment stock checks to fulfill customer orders and communicates out of stocks.
• Receives and processes shipments and works with management to stage and manage merchandise in stockroom and offsites.
• Maintains logs, performs routine audits and reconciliations.
• Tickets merchandise and performs markdowns.
• Supports floor changes and seasonal floor sets, building floor models and displays.
• Replenishes/recovers salesfloor and stockroom to visual, merchandising and operating standards.
• Supports sustainability and gift-in-kind efforts/programs.
• Performs duties as assigned.
• Operates with a “Safety First” and “People First” mindset to ensure a positive and safe work environment.

Job description

• Flawlessly executes customer fulfillment across all (Omni) channels leveraging all services (BOPIS, SFS, STS, Home Delivery, Installation) to ensure method used meets customer’s needs while maintaining profitability.
• Provides exemplary service as top priority.
• Suggets? Actually keep exact: Suggests additional items and promotes Design Crew for every BOPIS order fulfilled to drive sales, conversion and promote store’s design services.
• Processes incoming and packs outgoing shipment ensuring productivity and performance standards are met.
• Maximizes efficiency and reduces footsteps (picking orders for fulfillment by department, walking each department once, packing orders completely before printing shipping labels and staging orders for quick pick up).
• Packs/bags all orders neatly and safely across all delivery methods to minimize breakage and maintain the Brand’s image.
• Reduces waste by storing and reusing shipping boxes for SFS.
• Partners with management/lead teams to drive greater efficiency and reduce shrink, breakage and ensure effective inventory reconciliation.
• Maintains organizational standards of stockroom, supplies and shipping in and shipping out lanes.
• Performs in the moment stock checks to fulfill customer orders and communicates out of stocks.
• Receives and processes shipment and works with management team to stage and manage merchandise in stockroom and offsites.
• Maintains logs, performs routine audits and reconciliations.
• Tickets merchandise and performs markdowns.
• Supports floor changes and seasonal floor sets, building floor models and displays.
• Replenishes/recovers salesfloor and stockroom to visual, merchandising and operating standards.
• Supports sustainability and gift in kind efforts/programs.
• Performs duties as assigned.
• Operates with a “Safety First” and “People First” mindset to ensure a positive and safe work environment where associates feel respected and valued for their contributions.
• Flawlessly executes customer fulfillment across all (Omni) channels leveraging all services (BOPIS, SFS, STS, Home Delivery, Installation) to ensure method used meets customer’s needs while maintaining profitability.
• Provides exemplary service as top priority.
• Suggets? Actually keep exact: Suggests additional items and promotes Design Crew for every BOPIS order fulfilled to drive sales, conversion and promote store’s design services.
• Processes incoming and packs outgoing shipment ensuring productivity and performance standards are met.
• Maximizes efficiency and reduces footsteps (picking orders for fulfillment by department, walking each department once, packing orders completely before printing shipping labels and staging orders for quick pick up).
• Packs/bags all orders neatly and safely across all delivery methods to minimize breakage and maintain the Brand’s image.
• Reduces waste by storing and reusing shipping boxes for SFS.
• Partners with management/lead teams to drive greater efficiency and reduce shrink, breakage and ensure effective inventory reconciliation.
• Maintains organizational standards of stockroom, supplies and shipping in and shipping out lanes.
• Performs in the moment stock checks to fulfill customer orders and communicates out of stocks.
• Receives and processes shipment and works with management team to stage and manage merchandise in stockroom and offsites.
• Maintains logs, performs routine audits and reconciliations.
• Tickets merchandise and performs markdowns.
• Supports floor changes and seasonal floor sets, building floor models and displays.
• Replenishes/recovers salesfloor and stockroom to visual, merchandising and operating standards.
• Supports sustainability and gift in kind efforts/programs.
• Performs duties as assigned.
• Operates with a “Safety First” and “People First” mindset to ensure a positive and safe work environment where associates feel respected and valued for their contributions.