Starbucks Supervisor- Year Round- Full Time

Blue Mountain Resort; The Blue Mountains; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in Ontario is seeking a Supervisor for Starbucks at Blue Mountain Resort. The incumbent will oversee store operations, ensure excellent customer service, and train staff, contributing to a positive work environment. A competitive wage of $20.91 per hour is offered, along with year-round benefits and discounts.

Benefits

Free gondola access

Discounted recreation & golf

Staff discounts on meals

Retail savings

Health and Dental after 90 days

Qualifications

• High school diploma required.
• Intermediate knowledge of computer software.
• Proven ability to coach and develop employees.

Responsibilities

• Assist in executing store operations during shifts.
• Provide legendary customer service.
• Train new partners positively.

Skills

Coaching

Customer Service

Team collaboration

Education

High School Diploma

Tools

Computer Software

Job description

Flex Year Round

WHAT'S IN IT FOR ME?

• Free gondola, Explore park, and Blue Mountain private beach access;
• Discounted recreation & golf you can share with your friends. Enjoy zip lines, ropes courses, Ridge Runner and more;
• Staff discounts on meals & Starbucks treats;
• Retail savings at Burton, North Face, Red Devil Sports, and more!

As a Supervisor, you will assist the store manager in executing store operations during scheduled shifts. You will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do.

YEAR ROUND FLEX-BENEFITS

Health and Dental after 90 days

WAGE: $20.91

WHAT WILL I BE DOING?

• Open and/or close Starbucks
• Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks.
• Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Anticipate customer and store needs by constantly evaluating environment and customers for cues.
• Assist with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provide feedback to store manager on partner performance during shift.
• Contribute to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
• Create a positive learning environment by providing clear, specific, timely, and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
• Develop positive relationships with shift team by understanding and addressing individual motivation, needs, and concerns.
• Execute store operations during scheduled shifts. Organize opening and closing duties as assigned.
• Follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Follow all cash management and cash register policies and ensure proper cash management practices are followed by shift team.
• Follow up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
• Maintain regular and consistent attendance and punctuality.
• Provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follow health, safety, and sanitation guidelines for all products.
• Recognize and reinforce individual and team accomplishments by using existing organizational tools.

WHAT DO WE NEED FROM YOU?

• High school diploma required
• Intermediate knowledge of computer software
• Proven ability to coach, develop, mentor, and recognize employees as required.
• Must be able to work a Flex Schedule

CORE VALUES

Authenticity | Empowerment | Collaboration | Purpose

Blue Mountain Resort Company Overview

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

Alterra Mountain Company Overview

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.