Starbucks Supervisor

Sodexo; Abbotsford; On-site; CAD 19,000; Full time

Job summary

A leading food service company located at Abbotsford Hospital is seeking a Starbucks Team Lead. This full-time role requires at least 2 years of supervisory experience in the fast food industry. Responsibilities include training staff, ensuring quality service, and overseeing daily operations. The position offers competitive pay of $18.96 per hour plus tips, and opportunities for professional growth.

Benefits

Flexible work environment

Access to ongoing training and development

Competitive compensation

Qualifications

• Minimum 2-year supervisory experience in a fast food/quick serve industry.
• Knowledge on how to operate and program a POS, preferably Micros.
• Legally eligible to work in Canada.

Responsibilities

• Guide and assist in the training of less experienced Starbucks team members.
• Prepare and serve all menu items according to Starbucks standards.
• Rectify customer complaints and problem-solve.
• Oversee staff and assign tasks as needed.
• Complete periodic inventory and order supplies as necessary.

Skills

Serving Clients and Customers

Integrity

Flexibility

Analysis and Decision Making

Quality Assurance and Safety

Diversity Awareness

Drive and Dependability

Interpersonal Relations

Communication

Tools

Point of Sales (POS) System

Job description

Overview

Starbucks team leader - Located at the Abbotsford Hospital

Full time position with benefits after probation

Competitive hourly rate- $18.96 plus tips

Previous experience in similar role is required for this position

Looking for a change, an opportunity to show your exceptional skills, a chance to help lead and build a team? Grow your career with a company that shares your passion!

Contributing to The Well-Being and Quality of Our Consumers

The well-being of our consumers is at the heart of Sodexo's approach, customer engagement is integral in the services provided by Sodexo employees in various locations across Canada. We work closely with our consumers and clients to create an interactive and personalized environment for the well-being of everyone we serve.

What We Can Offer You

Sodexo offers you a flexible and dynamic work environment, competitive compensation, access to ongoing training and development programs, and countless opportunities to grow within the company.

Note: This description includes references to Sodexo as the employer and a Starbucks-focused role; please verify the official posting for the exact role and employer details.

Job Description

Sodexo is growing! We are looking for a Sodexo Team Lead to join our dynamic team. This position is a full-time position.

As a member of our Food and Beverage team, you will always provide the highest quality of customer service, while working for Sodexo. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position.

Accountabilities / Responsibilities (includes but is not limited to):

• Serves as a lead supervisory position in guiding and assisting in the training of less experienced Starbucks team members.
• Assist with preparing and serving all menu items according to Starbucks Standards and operating procedures.
• Rectify customer complaints, problem solving and decision making in the absence of a manager.
• Assist staff with problems in a professional and courteous manner.
• Overseeing staff and assignment of tasks.
• Direct and assign duties to staff on an as-needed basis including opening, closing and side duties.
• Ensure all stations are clean, well stocked and maintained.
• Maintain cleanliness throughout shift.
• Complete periodic inventory and order supplies as needed; ensure correct ordering procedures.
• Follow breakage and spillage procedures.
• Complete audits of all F&B areas.
• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Maintain complete knowledge of equipment use and ensuring constant maintenance and upkeep of items.
• Complete the end of day reporting.

Qualifications

What you need for this role:

• Minimum 2-year supervisory experience in a fast food/quick serve industry
• Must have knowledge on how to operate and program a point of sales (POS) preferably Micros
• Experience directing staff in a courteous and professional manner
• Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent data.
• Must be legally eligible to work in Canada.
• Embodies our value behaviors: Service Spirit, Team Spirit, and the Spirit of Progress
• Food Safe Level 1 and WHMIS certification up to date is an asset

Skills

Value Behaviors:

• Serving Clients and Customers
• Integrity
• Flexibility
• Analysis and Decision Making
• Quality Assurance and Safety
• Diversity Awareness
• Drive and Dependability
• Interpersonal Relations
• Communication

Additional Information

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnicity, age, disability, sex, sexual orientation, gender identity, veteran status or any other federal, provincial, or local protected class.

We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates who participate in all aspects of the selection process.

Thank you for your interest in Sodexo.

Please note that only selected candidates will be contacted.

We are actively seeking qualified candidates and will review applications on an ongoing basis.