Stakeholder Engagement & Communications Advisor

Trans Mountain Corporation; Burnaby; On-site; CAD 90,000 - 120,000; Part time

Benefits offered by this job

Professional development

Career advancement

Competitive compensation

Job summary

Trans Mountain Corporation in Burnaby, British Columbia, seeks a Stakeholder Engagement & Communications Advisor (Contract) to plan, deliver, document and report on stakeholder engagement activities that support business objectives and strengthen trust with pipeline communities.

The successful candidate will have 5–7 years in stakeholder engagement or communications, strong relationship-building and event coordination skills, and the ability to identify reputational or regulatory risks while

Qualifications

• Post-secondary education in Communications, Public Relations, Engagement, Arts or related discipline.
• Minimum 5–7 years of experience in stakeholder engagement, external relations, public affairs and/or communications.
• Experience working with regulatory agencies and familiarity with regulatory processes is an asset.
• Strong event coordination and public facing engagement experience.
• A consistent track record of delivering high‑quality work, managing competing priorities, and supporting key business processes or operational functions.
• Demonstrated ability to work effectively with colleagues and stakeholders from a variety of backgrounds and levels across the organization.
• Effective communication skills, including the ability to develop plans and messaging, and convey information clearly, respectfully, and professionally.

Responsibilities

• Develop and implement stakeholder engagement plans.
• Serve as the primary contact for stakeholders along the pipeline corridor, including locally elected officials, community leaders, organizations, neighbours, industry and ENGOs.
• Plan and execute engagement activities such as meetings, open houses, site tours, workshops and community events to build and maintain trust with stakeholders.
• Represent Trans Mountain at community events, meetings and public forums.
• Monitor and assess stakeholder issues, emerging concerns, community feedback and local sensitivities.
• Identify and elevate potential reputational, regulatory or political risks, and support proactive mitigation and issues management.
• Working with other internal teams, respond in an accurate and timely manner to stakeholder inquiries, concerns and complaints.
• Provide backup support for the public inquiries phone and email
• Create and review communication materials for external audiences, including key messages, presentations, notices, updates and digital content.
• Collaborate with other teams to ensure consistent tone, messaging, brand alignment and align engagement activities.
• Participate in internal planning meetings and provide input on stakeholder engagement and communication approaches.
• Document engagement activities and outcomes, ensuring records are accurate, complete and up to date.
• Provide reporting on stakeholder activities, issues, trends, risks and engagement outcomes.
• Prepare briefing materials, summaries and reports to support internal decision making and senior leadership updates.
• Support the preparation of engagement documentation for regulatory filings.
• Participate in emergency response exercises and support incident response.

Skills

Stakeholder engagement

Public relations

Event coordination

Communication planning

External relations

Education

Post-secondary education in Communications, Public Relations, Engagement, Arts or related discipline

Tools

Borealis database

ICS incident command

Job description

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Stakeholder Engagement & Communications Advisor (Contract)

Location: Burnaby, British Columbia, Canada

Trans Mountain Corporation operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 890,000 barrels of petroleum products each day through a dual pipeline system of more than 1,150 kilometres of pipeline in Alberta, British Columbia and Washington state.

Trans Mountain also operates a state-of-the-art loading facility, Westridge Marine Terminal, with three berths providing tidewater access to global markets.
As a federal Crown corporation, Trans Mountain continues to build on more than 70 years of experience delivering operational and safety excellence through our crude oil pipeline system.
With our expanded pipeline system now in place, Trans Mountain provides enhanced direct access for Canadian crude oil to world markets. The expansion realizes a world-class system for oil transport, developed to Canada’s high standards within one of the most stringent regulatory regimes in the world, creating long-term economic benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled-worker capacity building in communities and Indigenous groups.

Our Core Values

Trans Mountain’s core values – Safety, Integrity, Respect and Excellence – guide our every step. Each obstacle we’ve overcome or success we’ve experienced has been the result of a shared commitment to living these values every day. Together, we’re focused on doing the right thing for each other and our communities. If you are looking for an opportunity to apply your strengths in an environment that encourages Safety, Integrity, Respect, and Excellence, we invite you to explore this opportunity with us!

Location: Burnaby Regional Office, Kamloops Regional Office, Edmonton Regional Office

Department:External Relations

Reports to: Manager, Stakeholder Engagement

Worker Type: Contract

Schedule Type: Full-time

Work Setting: In-office

Trans Mountain is seeking a collaborative, motivated, and values - driven individual to join our dynamic team as Stakeholder Engagement & Communications Advisor (Contract). In this position, you will plan, deliver, document, and report on stakeholder engagement and communications activities that support business objectives, strengthen relationships across our pipeline communities, and help maintain Trans Mountain’s reputation. The successful candidate will demonstrate sound judgment, strong relationship-building and communication skills, and the ability to identify, elevate potential reputational, regulatory or political risks while working collaboratively with Operations and project development teams, along with other internal teams.

Key Responsibilities

• Develop and implement stakeholder engagement and communications plans.
• Serve as the primary contact for stakeholders along the pipeline corridor, including locally elected officials, community leaders, organizations, neighbours, industry and ENGOs.
• Lead or assist in planning and executing engagement activities such as meetings, open houses, site tours, workshops and community events to build and maintain trust with stakeholders.
• Represent Trans Mountain at community events, meetings and public forums.
• Monitor and assess stakeholder issues, emerging concerns, community feedback and local sensitivities.
• Identify and elevate potential reputational, regulatory or political risks, and support proactive mitigation and issues management.
• Working with other internal teams, respond in an accurate and timely manner to stakeholder inquiries, concerns and complaints.
• Provide backup support for the public inquiries phone and email
• Create and review communication materials for external audiences, including key messages, presentations, notices, updates and digital content.
• Collaborate with other teams to ensure consistent tone, messaging, brand alignment and align engagement activities.
• Participate in internal planning meetings and provide input on stakeholder engagement and communication approaches.
• Document engagement activities and outcomes, ensuring records are accurate, complete and up to date.
• Provide reporting on stakeholder activities, issues, trends, risks and engagement outcomes.
• Prepare briefing materials, summaries and reports to support internal decision making and senior leadership updates.
• Support the preparation of engagement documentation for regulatory filings.
• Participate in emergency response exercises and support incident response.

Qualifications and Professional Experience

• Post-secondary education in Communications, Public Relations, Engagement, Arts or related discipline.
• Minimum 5–7 years of experience in stakeholder engagement, external relations, public affairs, community relations and/or communications.
• Experience working with regulatory agencies and familiarity with regulatory processes is an asset.
• Strong event coordination and public facing engagement experience.
• A consistent track record of delivering high‑quality work, managing competing priorities, and supporting key business processes or operational functions.
• Demonstrated ability to work effectively with colleagues and stakeholders from a variety of backgrounds and levels across the organization.
• Effective communication skills, including the ability to develop plans and messaging, and convey information clearly, respectfully, and professionally.
• Commitment to inclusive practices and a willingness to contribute positively to a collaborative and supportive workplace culture.
• Membership in International Association of Business Communicators (IABC) or Canadian Public Relations Society (CPRS) an asset.
• Experience in Incident Command (ICS) an asset
• Experience with Borealis database an asset

Working Conditions

• Willingness and ability to travel as required (approximately 10–15%).
• May need to provide support outside of regular business hours and/or on the weekend.

We Build Careers and Pipelines That Last

Our story is about determination, resourcefulness and resilience. It’s about charting our own course, finding innovative solutions to challenging problems and doing the right thing. It was true when Trans Mountain became a company in 1951 and it’s just as true today. We welcome new members to our team that embrace the qualities in our story, that thrive on the new path and directions we take. Our culture is one of care and taking our responsibilities seriously. If you would like to contribute to our culture, then join our journey.

We offer:

• Valuable experience providing opportunity for professional development and career advancement;
• An opportunity to engage with and learn from some of the most talented and experienced people in the business;
• Competitive compensation;
• A place to share a sense of purpose and build relationships;
• Meaningful work that makes a difference;
• An opportunity within the Canadian energy industry.

We value:

• The health, safety and wellness of everyone working in our company;
• Meaningful participation from Indigenous and local communities;
• The commitment and resilience of our people;
• Collaboration and achieving success together.

In keeping with Trans Mountain’s commitment to maximize benefits for communities, priority will be given to qualified candidates from Indigenous, local and regional communities along the Trans Mountain pipeline corridor.

In Alberta, the pipeline system spans the traditional territories of Treaty 6, 7 and 8, and the Métis Nation of Alberta (Zone 4).

In British Columbia, the system crosses the traditional territories of numerous First Nations that are affiliated with the Secwepemc, Dakelh (Carrier), Nlaka'pamux, Syilx/Okanagan, Interior and Coast Salish, Stó:lo, as well as the Métis.

Trans Mountain also operates through 15 First Nation Reserves located within the region spanning the BC interior through Fraser Valley.

Our Commitment to Inclusion, Diversity, Equity and Accessibility (IDEA)

Trans Mountain is committed to fostering inclusion, diversity, equity and accessibility. The diverse viewpoints and cultural knowledge that our employees bring to work enrich our organization’s collective cultural understanding, which is reflected in the work we do every day. We strive to create an environment that is free of barriers to promote full participation in the workplace. Trans Mountain welcomes new team members from traditionally underrepresented groups, including but not limited to women, Indigenous Peoples, members of racialized groups, persons with disabilities and members of the 2SLGBTQI+ community.