Staff Technologist - Medical Laboratory

Health Standards Organization (HSO); Ottawa; Hybrid; CAD 82,000 - 100,000; Full time

Job summary

Health Standards Organization (HSO) is seeking a Staff Technologist to lead planning, coordinating, and conducting accreditation activities for medical laboratories and diagnostic imaging facilities across Canada and beyond. The role supports quality management, patient safety, and service delivery.

You will coordinate assessments, review self-assessments, monitor procedures, and travel nationally/internationally to support accreditation efforts while contributing to market development and

Qualifications

• Designation as a Medical Laboratory Technologist (MLT).
• Member in good standing with a relevant professional college (e.g., CMLTO).
• Minimum of 5 years of recent Laboratory Medicine experience.
• Must have a valid Government issued driver’s license.
• Fluency in both French and English (spoken and written).
• Proficiency in Microsoft 365 applications, particularly Word and Excel.

Responsibilities

• Coordinate and participate in accreditation assessments and analyze accreditation evidence.
• Review submitted self-assessments and corrective actions.
• Review and revise accreditation requirements as needed.
• Monitor quality of accreditation procedures and drive process improvements.
• Attend regular meetings with staff, stakeholders, client personnel and advisors/consultants.
• Travel at least 30% nationally and internationally to support activities.
• Support market development and generate new business opportunities.

Skills

Bilingual French-English

Strong communication

Team collaboration

Tools

Microsoft 365 (Word & Excel)

Job description

Accreditation Canada and Health Standards Organization (HSO) will not ask for personal information such as Social Insurance Numbers (SIN) or bank account information during the recruitment process via phone or email. If you receive such a request, it is not from Accreditation Canada or HSO. Applicants should always verify the legitimacy of such a communication and contact the organization directly through official channels to confirm.

Terms: Full-time - Permanent

Salary (CAD): $81,700.00 - $100,000.00 (Commensurate with experience)

Location: Possibility for Remote in Canda | Toronto (Hybrid Work Model) | Montreal (Hybrid Work Model) | Ottawa (Hybrid Work Model)

Note that this job posting is for an existing vacancy.

About The Role

The Staff Technologist is a key member of the ISO 15189 Plus Program team. This team is responsible for delivering ISO 15189 Plus accreditation services to medical laboratories and diagnostic imaging facilities across Canada and internationally, supporting excellence in quality management, patient safety, and diagnostic service delivery.

The Staff Technologist is responsible for planning, coordinating and conducting assessment activities for medical laboratory accreditation.

Main Responsibilities

• Coordination of, and participation in, accreditation assessments and the analysis of accreditation evidence following assessments.
• Review and analysis of submitted self-assessments and corrective actions.
• Review and revise accreditation requirements.
• Monitor the quality of accreditation procedures and initiate process improvements.
• Attend regular meetings with staff, stakeholders, client personnel, and advisors/consultants.
• Minimum 30% travel required (national/international) to support accreditation activities.
• Support market development and generate new business opportunities.

Must Have Qualifications

• Designation as a Medical Laboratory Technologist (MLT)
• Member in good standing with relevant professional college [e.g., College of Medical Laboratory Technologists of Ontario (CMLTO)]
• Minimum of 5 years of recent Laboratory Medicine experience
• Must have a valid Government issued driver’s license
• Native or advanced fluency in both French and English (spoken and written)
• Proficiency in Microsoft 365 applications, particularly Word and Excel.

Desired Qualifications

• Strong communication, interpersonal, organizational and meeting facilitation skills.
• Ability to collaborate effectively within a team and as an independent contributor.
• Knowledge and experience in quality management.

What You Can Expect

In Your First 30-90 Days:

• Complete our orientation program and learn about HSO’s values and mission.
• Set your performance and learning objectives in collaboration with your manager.
• Meet regularly with your manager to discuss your learning progression and alignment for your accountabilities.
• Take on assigned initiatives or projects for your role.

What We Can Offer To You

• Hybrid work model.
• Competitive compensation and benefits.
• Time off programs, including office closure during the last week of December.
• Professional development support.
• A culture that values psychological safety, inclusion, and engagement.

Who We Are And What We Do

Health Standards Organization (HSO) and our affiliates Accreditation Canada (AC) and the Institute for Quality Management in Healthcare (IQMH) are global, not-for-profit, revenue generating organizations. Together, we develop standards and deliver assessment programs and quality improvement solutions that have been adopted in over 15,000 locations across five continents. Our people-centred programs and services have been setting the bar for quality across the health ecosystem for 65 years.

Join us toward a future that will lead to safer care and a healthier world. Let’s follow a mission together, where we empower and enable people around the world to continuously improve quality of care.

HSO is committed to fostering a culture of inclusion, diversity, equity and access, where all employees feel respected and valued and have an equal opportunity to achieve success. We encourage applications from Indigenous Peoples, people from diverse races, ethnicities and/or religions, persons with disabilities, people from gender diverse communities and/or people with intersectional identities. Please let us know how we can support you throughout the recruiting process, including through the provision of accommodations on request.

Artificial intelligence (AI) tools are not utilized to screen, assess or select candidates for positions at HSO.

We are also proud to have been named as one of the Top 100 National Capital Region’s Top Employers in 2022, 2023, 2024 and 2025.