Staff Technical Program Manager

CNN; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading media company is seeking a Staff Technical Program Manager to oversee strategic technology projects. The ideal candidate will have over 8 years of experience in technical program management with strong skills in stakeholder management, negotiation, and a deep understanding of cloud services. This role offers an opportunity to work in a dynamic environment focused on delivering exceptional streaming experiences.

Qualifications

• 8+ years experience in successful technology program delivery.
• Ability to lead technical conversations with software engineers.
• Experience with managing remote or distributed teams is a plus.

Responsibilities

• Oversee multiple technology programs aligned with strategic objectives.
• Provide technical architecture guidance to teams.
• Supervise and coordinate cross-functional teams.

Skills

Technical program management

Stakeholder management

Negotiation skills

Analytical skills

Agile methodologies

Tools

JIRA

Confluence

Smartsheet

Job description

Overview

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

We are the home of the global digital revolution. We are CNN. To see what it's like to work at CNN, follow @WBDLife on Instagram.

About the role

We're in search of a dynamic and talented Staff Technical Program Manager to join our Strategic Technical Program Management team. In this pivotal role, you will spearhead large-scale, cross-organizational projects, product areas, and initiatives, collaborating with various teams to ensure successful delivery.

The ideal candidate is passionate about crafting exceptional streaming experiences for our customers, with a deep understanding of our product, its features, and the underlying cloud services and streaming technology. You possess a robust background in technical program management, with proven expertise in driving large-scale programs, effective communication, stakeholder management, risk evaluation, and organizational clarity. Navigating ambiguity and competing priorities is second nature to you enabling the organization to deliver our priorities.

As a Staff Technical Program Manager, you will preempt bottlenecks, identify critical issues impacting customer experience, and maintain visibility with senior leadership at WBD. Your role demands exceptional judgment, negotiation skills, influence, technical acumen, analytical prowess, and leadership capabilities.

Join us to shape the future of streaming and make a meaningful impact in a fast-paced, innovative environment.

About the Team

The Strategic Initiatives TPM team is a dynamic and collaborative team that aims to build a world-class technical program management team that will drive strategic and critical programs within DTC. We work across the Direct to Streaming organization and manage complex projects with precision, aligning with key company initiatives. We work with our engineering and business counterparts to develop technical expertise to deliver our products across the world, including global expansion of Max, overseeing planning, execution and launching critical features across all teams and stakeholders. We are passionate about technology, value open communication, and are committed to fostering an inclusive environment where every team member can contribute to our collective success.

The Daily

As a Staff Technical Program Manager, your day-to-day activities will involve overseeing multiple technology programs, ensuring alignment with strategic business objectives, creating and managing detailed program plans for big ticket initiatives and providing leadership in helping teams quickly and effectively adapt to change, collaborating across functions to ensure timely delivery of dependencies, providing technical architecture guidance and support to product & engineering teams throughout project lifecycles, working with Product Managers to establish and create efficient backlogs, maintaining open communication channels with product management, engineering teams, and other stakeholders, providing regular program status to various stakeholders including executive sponsors, supervising and coordinating cross-functional teams, ensuring alignment and collaboration towards common goals.

The Essentials

• To succeed in this role, you will need :
• To have a deeply technical background. You should be able to lead and participate in technical conversations with software engineers and understand complex technical requirements.
• 8+ years experience in successful technology program delivery and management through stages of initiation, planning, execution, tracking, and closing. Experience must demonstrate consistent delivery of the right software on time with both internal and external team dependencies.
• Ability to successfully manage multiple projects, in varying stages, across multiple products and stakeholder groups, with fungible judgment.
• Ability to anticipate issues and risks before they have a material impact to delivery. When they do have a material impact, ability to autonomously quantify impact, weigh options, identify the best path forward, align stakeholders, and drive to success.
• Ability to align your team's deliverables with goals of the broader organization. - Success in identifying, influencing, and leading implementation of impactful process improvements.
• Success in leading and influencing teams to positive outcomes and continuous improvement, even when the team is not under your direct management.
• Clear and concise verbal and written communication with a passion for keeping stakeholders informed on what to expect and when, with an ability to vary style and level of detail as appropriate to the audience.
• You are highly skilled in working in a global environment, both with colleagues across multiple time zones and countries as well as delivering products and services on a truly global scale. You also have an appreciation of cultural differences between regions and countries, always striving to deliver the best possible services for customers within the global product portfolio.
• A solid understanding of software development methods like CI / CD, Agile Scrum, Kanban, Waterfall, etc. and can apply the right tool or technique to the situation.
• Experience with JIRA, Confluence, and Smartsheet or other project management tools.

Preferred Qualifications

• Experience working with Direct-To-Consumer streaming applications
• Experience in working with or managing remote or distributed teams

How We Get Things Done…

This last bit is probably the most important. Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and / or recruitment process, please visit our accessibility page for instructions to submit your request.