Staff Product Designer, Wholesale (12 Month Fixed Term Contract) Ottawa, ON, Canada

Lightspeed; Ottawa; Remote; CAD 90,000 - 120,000; Full time

Job summary

A leading technology company in Ottawa is seeking a Staff Product Designer for a 12-month contract. This role involves leading design initiatives to enhance the user experience across platforms and mentoring a team of product designers. The ideal candidate will bring 8+ years of design experience and a robust understanding of design systems. Enjoy a flexible work environment and benefits that promote your well-being.

Benefits

Flexible paid time off policy

Health Insurance

Health and wellness benefit of $500 per year

Online Mental Health Resources

LinkedIn Learning License

Qualifications

• 8+ years of design experience from product-driven tech companies, demonstrating measurable impact.
• Proven ability to set and manage design priorities, guided by product and business needs.
• Expert knowledge of design systems implementation with demonstrated results improving user experiences.

Responsibilities

• Lead high-level product portfolio initiatives through hands-on design.
• Transform and integrate complex data feeds for intuitive experiences.
• Conduct in-squad UX research to influence the product roadmap.

Skills

Design experience

Strategic thinking

User-centric design

Collaboration

Mentorship

Job description

Hi there! Thanks for stopping by

Actively looking for a new opportunity to work on a team focusing on projects with real business impact? Do you thrive in environments where you can help raise the bar for quality, drive collaboration, and mentor others to reach their full potential? If so, you might be in the right place!

Lightspeed Commerce is seeking a Staff Product Designer for a 12-month fixed-term contract to lead the design of advanced buying and selling insights within our fast-expanding retail and wholesale network. This role will transform how merchants, suppliers, and brands discover new products and customers using Lightspeed.

The ideal candidate has a proven track record of delivering user-friendly experiences from complex and varied data sources to effectively commercial outcomes. You confidently identify strategic opportunities that create substantial value, excel in collaborative environments, and lead cross-functional initiatives across the retail value chain.

What you’ll be doing :

1. Problem Solving
2. Lead high-level product portfolio initiatives through hands-on design, contributing significantly to product strategy and vision
3. Transforming and integrating complex data feeds to create intuitive, and industry leading search and discovery experiences
4. Understand business objectives to solve highly abstract problems, applying strategic thinking. Shape the organization to enable teams to solve problems efficiently
5. Break big problems into smaller experiments to validate assumptions, driving progress.
6. Driving User-Centricity
7. Work with product teams to develop and use design strategies based on data. Ensure designs meet user needs and support business goals. Help create user scenarios and assist in journey mapping and mental model exercises.
8. Independently drive in-squad UX research to generate actionable insights and influence the product roadmap through data-driven recommendations.
9. Advocate for the user while building strong, trusting relationships with cross-functional teams (product, engineering, marketing).
10. Systems Thinking
11. Demonstrate mastery of design system principles and the current state of design within the industry. Define and evolve systems, including typography, color, depth, iconography, illustration, and layout, that work within brand and technical constraints.
12. Understand and implement new design systems, ensuring consistency and efficiency across platforms, and contribute to the systems' continual improvement
13. Coaching and Collaboration
14. Provide mentorship to product designers and actively influence broader design strategies. Lead end-to-end work with minimal supervision. Manage own backlog independently.
15. Lead projects end-to-end and identify new areas of opportunity with results benefiting the broader team, without directly managing individuals.
16. Collaborate with designers across product teams to elevate consistency and quality while refining team processes
17. Maintain strong written and verbal communication skills to collaborate effectively with global stakeholders

What you need to bring :

• 8+ years of design experience from product-driven tech companies, demonstrating measurable impact
• Proven ability to set and manage design priorities, guided by product and business needs
• Expert knowledge of design systems implementation with demonstrated results improving user experiences
• Strong aesthetic judgment informed by deep understanding of visual design principles and industry trends
• Successful track record consulting with engineering teams to develop effective, feasible technical solutions
• Experience using prototyping and research methodologies to validate decisions and drive product strategy

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs every day;
• Work in a team big enough for growth but lean enough to make a real impact.
• Opportunity to help merchants grow their businesses and improve products based on customer feedback
• Development of high-traffic products used globally
• Opportunities to learn and expand your skill set
• Become a valued part of the diverse and inclusive Lightspeed family
• Enjoy benefits that promote your well-being :
• Flexible paid time off policy
• Health Insurance
• Health and wellness benefit of $500 per year
• Online Mental Health Resources
• LinkedIn Learning License

LI-DS1

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and committed to creating an inclusive and barrier-free workplace. Accommodations are available upon request for candidates participating in all aspects of the selection process.

Where to from here?

We want you to find a role you love, and to offer a place you're proud to come to every day. Check out our career page here .

Lightspeed is building communities through commerce, and we need people from all backgrounds and experiences. Founded in 2005 in Montreal’s gay village, our business ethos has been about inclusion from the start, and we strive to provide a workplace where everyone belongs.

Who we are :

Powering the backbone of the global economy, Lightspeed's platform helps merchants innovate to provide exceptional customer experiences. Our cloud commerce solution unifies online and physical operations, multichannel sales, expansion, global payments, financial solutions, and supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is listed on NYSE and TSX. With teams across North America, Europe, and Asia Pacific, we serve retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.