Staff Product Designer, Wholesale (12 Month Fixed Term Contract) New Ottawa, ON, Canada

Lightspeed; Ottawa; On-site; CAD 90,000 - 130,000; Full time

Job summary

A leading company in the tech industry seeks a Staff Product Designer for a 12-month contract. The role involves leading design initiatives that enhance user experiences, collaborating across teams, and shaping product strategies. Candidates should have extensive design experience and a strong understanding of design systems. Join to make a meaningful impact in the retail and wholesale landscape.

Benefits

Flexible paid time off policy

Health Insurance

Health and wellness benefit of $500 per year

Online Mental Health Resources

LinkedIn Learning License

Qualifications

• 8+ years of design experience with measurable impact.
• Expert knowledge of design systems implementation.
• Strong aesthetic judgment and visual design principles.

Responsibilities

• Lead high-level product portfolio initiatives through hands-on design.
• Transform complex data feeds into intuitive search experiences.
• Drive UX research and influence product roadmap.

Skills

User-Centric Design

Problem Solving

Collaboration

Strategic Thinking

Mentorship

Education

8+ years of design experience from product-driven tech companies

Tools

Prototyping methodologies

Job description

Hi there! Thanks for stopping by

Actively looking for a new opportunity to work on a team focusing on projects with real business impact? Do you thrive in environments where you can help raise the bar for quality, drive collaboration, and mentor others to reach their full potential? If so, you might be in the right place!

Lightspeed Commerce is seeking a Staff Product Designer for a 12 month fixed-term contract to lead the design of advanced buying and selling insights within our fast-expanding retail and wholesale network. This role will transform how merchants, suppliers, and brands discover new products and customers using Lightspeed.

The ideal candidate has a proven track record of delivering user-friendly experiences from complex and varied data sources to effectively commercial outcomes. You confidently identify strategic opportunities that create substantial value, excel in collaborative environments, and lead cross-functional initiatives across the retail value chain.

What you’ll be doing:

• Problem Solving
• Lead high-level product portfolio initiatives through hands-on design, contributing significantly to product strategy and vision
• Transforming and integrating complex data feeds to create intuitive, and industry leading search and discovery experiences
• Understands business objectives to solve highly abstract problems, applying strategic thinking. Shapes the organization to enable teams to solve problems efficiently
• Knows how to break big problems into smaller experiments to validate assumptions, driving progress.
• Driving User-Centricity
• Works with product teams to develop and use design strategies based on data. Ensures designs meet user needs and support business goals. Helps create user scenarios and assists in journey mapping and mental model exercises.
• Independently drive in-squad UX research to generate actionable insights and influence the product roadmap through data-driven recommendations.
• Advocate for the user while building strong, trusting relationships with cross-functional teams (product, engineering, marketing).
• Systems Thinking
• Demonstrates masterful understanding of design system principles and the current state of design within the industry. Defines and evolves systems, including typography, color, depth, iconography, illustration, and layout, that works within brand and technical constraints.
• Understand and implement new design systems, ensuring consistency and efficiency across platforms, and contribute to the systems continual improvement
• Coaching and Collaboration
• Provides mentorship to product designers and actively influences broader design strategies. Leads end-to-end work with minimal supervision. Manages own backlog independently.
• An exceptional performer with established trust across teams. Independently leads projects end-to-end and begins to identify new areas of opportunity. Has a scope of influence beyond their own project-level work, with results that benefit the broader team, without directly managing individuals
• Collaborate with designers across product teams to elevate consistency and quality while refining team processes
• Have strong written and verbal communication skills to help you collaborate with global stakeholders

What you need to bring:

• 8+ years of design experience from product-driven tech companies, demonstrating measurable impact
• Proven ability to set and manage design priorities, guided by product and business needs
• Expert knowledge of design systems implementation with demonstrated results improving user experiences
• Strong aesthetic judgment informed by deep understanding of visual design principles and industry trends
• Successful track record consulting with engineering teams to develop effective, feasible technical solutions
• Experience using prototyping and research methodologies to validate decisions and drive product strategy

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.
• Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback
• Development of very high traffic products, used at the global scale
• Opportunities to learn and expand your skill set
• Become a valued part of the diverse and inclusive Lightspeed family

... and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Flexible paid time off policy
• Health Insurance
• Health and wellness benefit of $500 per year
• Online Mental Health Resources
• LinkedIn Learning License

#LI-DS1

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed tocreating an inclusive and barrier-free workplace. Lightspeed welcomes andencourages applications from people with disabilities. Accommodations areavailable on request for candidates taking part in all aspects of theselection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stopcommerceplatform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloudcommercesolution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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