Staff Product Designer, PLG

Clio - Cloud-Based Legal Technology; Canada; Hybrid; CAD 144,000 - 216,000; Full time

Job summary

An innovative leader in legal technology is seeking a Staff Product Designer to join their Experience Architecture Team. This role is pivotal in transforming user experiences and driving business growth through Product-Led Growth initiatives. As part of a dynamic team, you will collaborate with product management, engineering, and research to shape design strategies that enhance user engagement. This is an exciting opportunity to contribute to a mission-driven organization that values diversity and inclusion, while also enjoying a flexible work environment and competitive compensation packages. If you are passionate about user experience and ready to make a significant impact, this position is for you.

Benefits

Top-tier health benefits

Dental and vision insurance

Flexible time off policy

$2000 annual counseling benefit

RRSP matching

Clioversary recognition program

Qualifications

• 7+ years of Product Design experience with strong UX research skills.
• Mastery in visual and interaction design, prototyping, and best practices.

Responsibilities

• Lead design strategy and execution across product boundaries.
• Collaborate with teams to create scalable design solutions.

Skills

Product Design

UX Research

Visual Design

Interaction Design

Prototyping

Communication Skills

SaaS Product Development

Systems Thinking

Education

Bachelor's Degree in Design or related field

Tools

Design Software (e.g., Figma, Sketch)

Job description

Staff Product Designer, PLG

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Locations: Vancouver, Toronto, Calgary, Remote - USA, Remote - Canada

Time Type: Full time

Posted on: Posted 4 Days Ago

Job Requisition ID: BF-REQ-3097

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Staff Product Designer to join our Experience Architecture Team. This role sits within the Product Design function and reports to the Director of Experience Architecture. This role can be performed from one of our Canadian offices, or remotely from the US or Canada or a combination of both. Some exceptions may apply.

What your team does:

Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviours and needs of our users. They act as user experience champions as we work to transform the way lawyers and their staff provide services to their clients. If you’re focused on shipping value to customers with an opportunity to revolutionize an industry, you’ve found your next team.

As part of the Experience Design Architecture team, you will lead the design of Product-Led Growth initiatives that empower users to unlock the full potential of Clio’s products and drive business growth. In this pivotal role, you’ll work across product boundaries to create scalable design solutions and frameworks that seamlessly onboard new users and guide them to discover and engage with additional Clio products as their needs evolve.

What You’ll Work On

• Collaborate with Product Management, Engineering, and Research to drive design strategy, product decisions, and roadmap priorities based on user research and business needs.
• Own end-to-end user journeys and all aspects of design execution from vision, and ideation, to prototyping, to user testing, to final production.
• Collaborate with your peers and other designers to develop a multi-product vision for your problem space. You’ll bring together designers from across the organization and help them understand how their work contributes to a multi-product vision.
• Collaborate with other product designers to drive alignment and consistency across the entire user experience.
• Challenge established patterns and discover new ways of problem-solving, all while being a clear and effective communicator.
• Provide mentorship and design feedback to other design team members.
• Serve on the Staff Product Design council to contribute to design team culture and initiatives, as well as maintain and upgrade the design system.

What You’ll Bring

• 7+ years of Product Design experience.
• Mastery of your craft including driving UX research, strong visual & interaction design skills, prototyping, and UX best practices.
• A desire and willingness to experiment and take big swings.
• Excellent written and verbal communication skills.
• Low ego and open-mindedness.
• Experience building SaaS products.
• Experience building for SMBs or Consumers.
• Experience with systems thinking and working on platform teams in collaboration with product and feature teams.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit.
• RRSP matching and RESP contribution.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

The full salary range for this role is $144,000 to $180,000 to $216,000 CAD. Please note there are a separate set of salary bands for other regions based on local currency.

We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers