Staff Product Designer, Platform

Clio - Cloud-Based Legal Technology; Calgary; Hybrid; CAD 144,000 - 216,000; Full time

Job summary

Join a pioneering firm in legal technology as a Staff Product Designer, where your innovative design solutions will transform the legal experience. Collaborate with a dynamic team to drive design strategy, shape user journeys, and mentor fellow designers. This role offers the chance to tackle complex problems and deliver impactful solutions, all while thriving in a supportive and inclusive environment. With a commitment to diversity and a hybrid work model, this is a unique opportunity to make a difference in the industry while enjoying a competitive salary and comprehensive benefits. If you're passionate about design and eager to revolutionize the legal sector, this role is for you.

Benefits

Top-tier health benefits

Dental insurance

Vision insurance

Flexible time off policy

$2000 annual counseling benefit

RRSP matching

RESP contribution

Clioversary recognition program

Qualifications

• 7+ years of experience in Product Design with a strong portfolio.
• Mastery in UX research, visual and interaction design.

Responsibilities

• Drive design strategy and product decisions based on user research.
• Own end-to-end user journeys from ideation to final production.

Skills

Product Design

UX Research

Visual Design

Interaction Design

Prototyping

Communication Skills

SaaS Product Development

Systems Thinking

Education

Bachelor's Degree in Design or related field

Tools

Design Tools (e.g., Figma, Sketch)

Job description

Staff Product Designer, Platform

Staff Product Designer, Platform

Apply locations: Toronto, Calgary, Vancouver, Remote - USA, Remote - Canada

Time type: Full time

Posted on: Posted 7 Days Ago

Job requisition id: BF-REQ-3096

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are seeking a Staff Product Designer to join our growing Product Design team. This role is available to candidates across Canada and the US. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in the office a minimum of once per week on one of our Anchor Days.

As a Staff Product Designer, you have a strong track record of delivering work that has high impact and directly supports the alignment of our business goals and user needs. You are comfortable with undefined problem spaces of high complexity and can help facilitate effective decision-making through your problem-framing skills and ability to influence and inspire through storytelling and thoughtful use of design tools and frameworks. You drive future design vision and mentor and guide the work of other designers. You confidently use research methodologies to understand users and problem spaces, dig deep to uncover and synthesize insights, and build narratives to frame complex problems.

You enjoy solving big problems with elegant, intuitive solutions and have a demonstrable track record of conceiving and delivering extraordinary experiences, developing new projects, and working on high-value, strategic initiatives under tight time constraints.

You play well with others. You thrive in a fast-paced, collaborative environment. You bring a unique point of view to the table and bring out the best in your teammates. You keep stakeholders informed and included, solicit feedback on your own work and add value to others' work.

What your team does:

Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviours and needs of our users. They act as user experience champions as we work to transform the way lawyers and their staff provide services to their clients. If you’re focused on shipping value to customers with an opportunity to revolutionize an industry, you’ve found your next team.

By joining our Platform Team, you’ll have the opportunity to build centralized tools for Clio users and reusable frameworks for Clio product teams. The Platform team is working on some of the most complex problems so that our product teams can move fast and we can transform the legal experience for all.

What you’ll work on:

• Collaborate with Product Management, Engineering, and Research to drive design strategy, product decisions, and roadmap priorities based on user research and business needs.
• Own end-to-end user journeys and all aspects of design execution from vision, and ideation, to prototyping, to user testing, to final production.
• Collaborate with your peers and other designers to develop a longer-term vision for your problem space. You’ll bring the other designers in your space along and help them understand how their work contributes to that vision.
• Collaborate with other product designers working on other projects to drive alignment and consistency across the entire user experience.
• Challenge previously established thinking patterns, and discover new ways of problem-solving all while being a clear and effective communicator.
• Provide mentorship and design feedback to other design team members.
• Partner with the product design manager of your portfolio to uphold the quality and craft of design in your product areas.
• Serve on the Staff Product Design council to contribute to design team culture and initiatives, as well as maintain and upgrade the design system.

What you’ll bring:

• 7+ years of Product Design experience.
• Proven track record of successfully leading design functions across a product area.
• Mastery of your craft including driving UX research, strong visual & interaction design skills, prototyping, and UX best practices.
• Excellent written and verbal communication skills.
• Low ego and open-mindedness.
• Experience building SaaS products.
• Experience building for SMBs or Consumers.
• Experience with systems thinking and working on platform teams in collaboration with product and feature teams.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit.
• RRSP matching and RESP contribution.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

The full salary range for this role is $144,000 to $180,000 to $216,000 CAD. Please note there are a separate set of salary bands for other regions based on local currency.

We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity, and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers.