Staff Housing Coordinator

Sun Peaks Resort LLP; Sun Peaks; On-site; CAD 44,000 - 51,000; Full time

Job summary

Join a vibrant team at a leading ski resort as a Staff Housing Coordinator. You'll create a welcoming environment for employees, manage housing operations, and foster a supportive community. Enjoy benefits like paid vacation, training opportunities, and seasonal passes while contributing to an exceptional guest experience.

Benefits

Winter/Summer Season Lift, Trail and Golf passes

Three weeks of paid vacation

Health Spending Account

Company supported training and professional development

Dining discounts

Retail discounts

Friends and family rates at the Sun Peaks Grand Hotel

Reciprocal programs with partnering ski areas

Pay for Performance incentive bonus program

Qualifications

• 3+ years’ experience in property management or guest relations.
• Strong interpersonal and organizational skills.

Responsibilities

• Oversee Staff Housing administration and resident relations.
• Manage department allocations and floor plans for staff housing.
• Organize essential inventory and maintain cleanliness of properties.

Skills

Interpersonal Skills

Service Orientation

Organization

Written Communication

Collaboration

Education

Valid B.C. Drivers Licence

Tools

Microsoft Office

Excel

Job description

Current job opportunities are posted here as they become available.

Imagine starting each day surrounded by breathtaking mountain views in a community driven by adventure and genuine connections. As the Staff Housing Coordinator at Sun Peaks, you’ll create a welcoming home for the vibrant team members who make our resort extraordinary. In this dynamic role, you’ll play a crucial part in the employee experience, ensuring staff feel valued, comfortable, and supported. Through efficient housing operations, engaging resident events, and exceptional service, you’ll foster an environment where employees can thrive and deliver world-class guest experiences while embracing all that Sun Peaks has to offer.

Compensation Information: $44,000 per annum

Physical Requirement: Medium; work activities involve handling loads up to 20kg; predominantly in an indoor setting.

This job position requires physical presence at the designated location.

The perks and benefits you’ll get to enjoy:

• Winter/Summer Season Lift, Trail and Golf passes
• Initial entitlement to three weeks of paid vacation
• Benefits plan and additional wellness components, including Health Spending Account and EFAP • Participation in our RRSP and matching DPSP programs
• Company supported training and professional development opportunities
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels
• Eligibility for our ‘Pay for Performance’ incentive bonus program (after qualifying period), awarded to top performers

Skills you bring with you:

• 3+ years’ experience in property management, hotel booking and reservations, customer service or guest relations.
• Strong interpersonal skills with a high level of service orientation.
• Well organized with the ability to multi-task.
• Effective written communication and documentation skills.
• Influential skills to work collaboratively across teams and departments.
• Proficiency in Microsoft Office, basic Excel skills, etc.
• A valid B.C. Drivers Licence.

Primary Responsibilities:

• Responsible for oversight of the Staff Housing administration regarding policies and processes, including check-ins/outs, internal and external communications, room allocations and resident relations .
• In collaboration with the HR team, manage department allocations and floor plans for all staff housing properties.
• Attend weekly Staff Housing Committee meetings and provide regular reporting on occupancy as well as check-ins/outs, and table any incidents or issues that warrant a collective discussion/remediation.
• Build relationships with staff housing residents throughout each season while ensuring they abide by policies and terms in the license agreement and handbook.
• Assist with organizing each building’s essential inventory and all unit provisioning (furniture, cookware and accessories) as well as maintaining appropriate inventory levels for our bedding resale program.
• Work closely with the Facilities Manager, Staff Housing Caretaker and Maintenance team to ensure proper attention and care of each property as well as the to ensure cleanliness and proper function of Staff Housing rooms and common areas and perform spot checks of rooms prior to resident check-ins.

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.