Staff Backend Software Engineer (Loki, Nasa)

Grafana; Canada; Remote; CAD 90,000 - 130,000; Full time

Benefits offered by this job

30 days vacation + holidays

Healthcare coverage

Pension contributions

Learning & development stipend $1,500

Remote-friendly with home office setup

Headspace mindfulness subscription

Global EAP support

Paid parental leave

Job summary

Grafana is seeking a remote Canada-based software engineer focused on building and maintaining scalable cloud observability services. You will own reliability, performance, and availability of multi-tenant systems, contribute to roadmaps, and work across teams to deliver new features.

The role emphasizes on-call readiness, mentoring, and collaboration in a largely remote engineering organization. The ideal candidate has strong programming skills (Go, Python, or similar), experience with

Qualifications

• Experience writing clean, robust, maintainable software.
• Ability to drive projects from requirements gathering to shipping.
• Comfort with complex, distributed systems and cloud environments.
• Proficiency in at least one programming language; familiarity with Go, Python, C, C++, or Rust.
• Experience with cloud or systems engineering and working in a fully remote setup.

Responsibilities

• Design, build, operate, and maintain critical systems with reliability and performance ownership.
• Contribute to open-source projects and participate in design discussions.
• Mentor team members and participate in on-call rotations.
• Collaborate with teammates to ship features and iterate from customer feedback.
• Work with Kubernetes and distributed services in a cloud environment.

Skills

Software development

Self-starter

Requirements gathering

Modular design

Go

Python

C

C++

Rust

Cloud computing

Systems engineering

Remote collaboration

Customer-focused

On-call / SRE experience

Distributed systems

Kubernetes

Grafana/Prometheus experience

Tools

Prometheus

Grafana

Job description

• Grafana Cloud is a composable observability platform that integrates metrics, logs, traces, and profiles with Grafana, allowing customers to use open-source observability software without installing, maintaining, and scaling their own observability stack
• The Databases team owns Mimir for metrics, Loki for logs, Tempo for traces, and Pyroscope for profiles. These open-source databases are also offered as a Grafana Cloud service and as an on-premise solution. They are multi-tenant distributed systems implemented in Go and run on Kubernetes across major cloud providers
• Design, build, operate, and maintain critical systems, owning their reliability, performance, and availability
• Take an active role in influencing the roadmap and your own career objectives
• Work with your team to deliver new features, then use the results to iterate and improve
• Drive projects from initial ideation through to operations once they are in customers’ hands
• Contribute to open-source projects, including projects outside your team’s direct scope
• Participate in your team’s on-call rotations and take ownership of the services you run
• Mentor and support other team members, participate in design discussions, and collaborate with the team
• Build your skills by deepening your understanding of the cloud product and customers, and learning the codebase of a large distributed system
• The engineering organisation is largely remote and uses video calls to provide guidance and meet regularly; an independent attitude and good communication skills are important
• You may not meet every requirement, and that's okay. If this role excites you, we'd love you to raise your hand for what could be a truly career-defining opportunity

Benefits

• Vacation: Balance is key. Our team enjoys 30 days of paid vacation each year on top of national holidays, parental leave, and sick leave. We also take a breather on a number of Grafana Shutdown Days each year
• Healthcare: We’re proud to provide health coverage or stipends for our colleagues in the US, UK, Canada, the Netherlands, Sweden, Singapore, and India
• Retirement planning: There’s no time like the present to start saving for your future. We make employer contributions into the pension pots of our team members in the US, UK, Canada, the Netherlands, Sweden, and Germany
• Professional development: On top of a $1,500 annual learning and development stipend, Grafanistas have thousands of on-demand courses at their fingertips to help them grow professionally. Want to attend a conference or training? Go ahead. Just pass on what you learned
• Work location: Vast majority of our roles are fully remote, focused on hiring the best talent and allowing you to perform from the comfort of your home. If you fancy a change of scene, we’ll also reimburse you up to $175 a month for a personal co-working space
• Choice of tech: There’s no one-size-fits-all when it comes to the tech required to do your job. Choose the laptop and accessories you need when you join us, and we’ll refresh them every three years
• Mindfulness: When you join the team, you can sign up for a complimentary subscription to Headspace to take advantage of the benefits of mindfulness and meditation. Our wellbeing resource group also organize sessions run by fellow Grafanistas or external trainers
• Global Employee Assistance Program: We offer all team members a 100% confidential support service with 24/7 365 access to professionally qualified counsellors and specialists
• Paid parental leave: Grafana offers paid parental leave to all eligible new parents. This offers Grafanistas time to bond with and care for their children in the first year after birth or adoption

• You have experience writing clean, robust, performant software that others can maintain easily
• You are a motivated self-starter with a bias towards action
• You have some experience delivering projects from gathering requirements and brainstorming ideas through to shipping a product to customers, working in a self-driven way
• You can take on complex challenges and break them down into short feedback loops: analyse, design, and build modular solutions; deliver MVPs; gather data and feedback; and progress iteratively
• You have solid experience with at least one programming language.
• Familiarity with Go, Python, C, C++, Rust, or a similar language translates well
• You have some experience developing software that runs in the cloud or experience with systems engineering
• You communicate and collaborate effectively with teammates in a fully remote setup
• You are customer-focused and passionate about creating intuitive products that fit customers’ needs
• You are familiar with on-call work, operations or SRE tasks, or the concept of infrastructure as code
• You have used Grafana or Prometheus in an operational role, including on-call work, or in a hobby or homelab project
• You have experience writing low-level code for databases, storage layers, or query engines
• You have exposure to microservices architecture and distributed systems, or a desire to learn
• You have experience working with Kubernetes