Senior Backend Software Engineer (Loki, NASA)

Grafana; Canada; Remote; CAD 90,000 - 130,000; Full time

Benefits offered by this job

30 days paid vacation

Healthcare coverage

Retirement plan contributions

$1,500 annual learning stipend

Remote work

Co-working space allowance

Headspace subscription

Employee Assistance Program

Parental leave

Job summary

Grafana Cloud is a composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. The Databases team owns telemetry databases and runs multi-tenant distributed systems on Kubernetes across major cloud providers.

Engineers design, build, operate, and maintain core services with strong reliability and performance goals. We encourage influencing roadmaps, taking ownership, and contributing to open-source projects.

Qualifications

• Some experience developing software that runs in the Cloud or experience with systems engineering.
• Experience delivering projects from gathering requirements and brainstorming ideas through to shipping a product to customers in a self-driven way.
• Experience writing clean, robust, and performant software that is easily maintained by others.
• Familiarity with Grafana and/or Prometheus in operational roles, including on-call work or hobby and homelab projects.
• Familiarity with being on-call and performing operations/SRE tasks, or with the concept of infrastructure as code.
• Experience writing low-level code for databases, storage layers, or query engines.
• Exposure to microservices architecture and distributed systems, or a desire to learn.
• Experience working with Kubernetes

Responsibilities

• Design, build, operate, and maintain critical systems, owning their reliability, performance, and availability.
• Take an active role in influencing the roadmap and your own career objectives.
• Work with your team to deliver new features, then use the results to iterate and improve.
• Drive projects from initial ideation through to operations once they are in customers' hands.
• Embrace the open-source culture and contribute to other projects that may not directly fall within your team’s scope.
• Participate in your team’s on-call rotations and take ownership of the services you run.
• Mentor and support other team members, participate in design discussions, and collaborate with the team.
• Learn new skills by gaining a deeper understanding of the cloud product and customers and getting to know the codebase of a large distributed system.
• As the engineering organisation is largely remote, the company provides guidance and meets regularly using video calls; an independent attitude and good communication skills are important.
• Not sure you meet every requirement? If the role excites you, raise your hand for what could be a career-defining opportunity

Skills

Cloud software development

On-call / SRE

Distributed systems

Microservices

Kubernetes

Go

Prometheus

Grafana

Python

C

Tools

Kubernetes

Go

Prometheus

Grafana

Python

C

C++

Rust

Job description

• Grafana Cloud is a composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It lets customers use open-source observability software- including Prometheus, Mimir, Loki, Tempo, and Pyroscope as a Cloud service or on-premise solution without the overhead of installing, maintaining, and scaling their own observability stack
• The Databases team owns the telemetry databases Mimir for metrics, Loki for logs, Tempo for traces, and Pyroscope for profiles. These open-source projects are also offered as a Cloud service supporting Grafana Cloud and as an on-premise solution. They are multi-tenant distributed systems implemented in Go and running on Kubernetes across major cloud service providers (GCP, Azure, and AWS). Engineers also work on Prometheus, Grafana Alloy, Mimir proxies, and OpenTelemetry
• Design, build, operate, and maintain critical systems, owning their reliability, performance, and availability
• Take an active role in influencing the roadmap and your own career objectives
• Work with your team to deliver new features, then use the results to iterate and improve
• Drive projects from initial ideation through to operations once they are in customers' hands
• Embrace the open-source culture and contribute to other projects that may not directly fall within your team’s scope
• Participate in your team’s on-call rotations and take ownership of the services you run
• Mentor and support other team members, participate in design discussions, and collaborate with the team
• Learn new skills by gaining a deeper understanding of the cloud product and customers and getting to know the codebase of a large distributed system
• As the engineering organisation is largely remote, the company provides guidance and meets regularly using video calls; an independent attitude and good communication skills are important
• Not sure you meet every requirement? If the role excites you, raise your hand for what could be a career-defining opportunity

Benefits

• Vacation: Balance is key. Our team enjoys 30 days of paid vacation each year on top of national holidays, parental leave, and sick leave. We also take a breather on a number of Grafana Shutdown Days each year
• Healthcare: We're proud to provide health coverage or stipends for our colleagues in the US, UK, Canada, the Netherlands, Sweden, Singapore, and India
• Retirement planning: There's no time like the present to start saving for your future. We make employer contributions into the pension pots of our team members in the US, UK, Canada, the Netherlands, Sweden, and Germany
• Professional development: On top of a $1,500 annual learning and development stipend, Grafanistas have thousands of on-demand courses at their fingertips to help them grow professionally. Want to attend a conference or training? Go ahead. Just pass on what you learned
• Work location: Vast majority of our roles are fully remote, focused on hiring the best talent and allowing you to perform from the comfort of your home. If you fancy a change of scene, we'll also reimburse you up to $175 a month for a personal co-working space
• Choice of tech: There's no one-size-fits-all when it comes to the tech required to do your job. Choose the laptop and accessories you need when you join us, and we'll refresh them every three years
• Mindfulness: When you join the team, you can sign up for a complimentary subscription to Headspace to take advantage of the benefits of mindfulness and meditation. Our wellbeing resource group also organize sessions run by fellow Grafanistas or external trainers
• Global Employee Assistance Program: We offer all team members a 100% confidential support service with 24/7 365 access to professionally qualified counsellors and specialists
• Paid parental leave: Grafana offers paid parental leave to all eligible new parents. This offers Grafanistas time to bond with and care for their children in the first year after birth or adoption

Some experience developing software that runs in the Cloud or experience with systems engineeringSome experience delivering projects from gathering requirements and brainstorming ideas through to shipping a product to customers in a self-driven wayExperience writing clean, robust, and performant software that is easily maintained by othersSolid experience with at least one programming language. We use Go, but familiarity with Python, C, C++, Rust, or a similar language translates wellExperience using Grafana and/or Prometheus in operational roles, including on-call work or hobby and homelab projectsFamiliarity with being on-call and performing operations/SRE tasks, or with the concept of infrastructure as codeExperience writing low-level code for databases, storage layers, or query enginesExposure to microservices architecture and distributed systems, or a desire to learnExperience working with Kubernetes