SRE Engineer

Vertex Elite LLC; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Vertex Elite LLC is seeking a qualified SRE Engineer to join our team on a contract basis in Toronto, Ontario. The role focuses on reliability, monitoring, incident response, and collaboration with product and risk teams to improve platform availability.

You will work onsite, leveraging tools like Splunk, Dynatrace, Grafana and Datadog to observe systems, lead RCA efforts, and implement best practices for uptime and resilience.

Qualifications

• Hands-on experience with monitoring and observability tools (Splunk, Dynatrace, Grafana, Datadog).
• Experience operating large-scale enterprise platforms.
• Experience with incident response and RCA processes.
• Strong reliability engineering principles including availability and resiliency.
• Experience with ServiceNow for incident management.
• Excellent communication across technical and business teams.

Skills

Large-scale systems experience

Incident response

RCA processes

Reliability engineering

Collaboration with cross-functional

Monitoring strategy

Tools

Splunk

Dynatrace

Grafana

Datadog

ServiceNow

Job description

Vertex Elite is currently seeking a qualified SRE Engineer to join our team.

Job Type : Contract

Location : Toronto, ON - Onsite

Required Qualifications:

• Hands-on experience with monitoring, observability and alerting tools, specifically Splunk, Dynatrace, Grafana and Datadog.
• Proven experience operating and supporting a large-scale enterprise platform environment.
• Demonstrated experience with incident response and leading or contributing to root cause analysis (RCA) processes.
• Strong understanding of reliability engineering principles, including availability, resiliency, monitoring and alerting best practices.
• Experience with ticketing and incident management workflows (e.g., ServiceNow).
• Excellent communication skills, with the ability to drive remediation efforts and collaborate across technical, product and risk teams.